NewSmileNewSmile provides the most value with at-home invisible aligners for teeth straightening. We focus on clear aligners and retainers, providing customers with straighter teeth for up to 75% less cost. Our clear aligners have helped thousands of people gain more smile confidence. Doctor-directed at-home clear aligner & retainer treatment. What you'll get:✓ All of your clear aligners✓ One set of retainers✓ Whitening foam✓ Aligner carry case✓ Chewies to help wear your aligners✓ Clear aligner removal toolGet straighter teeth in only a few months, and do everything without any office visits. Choose between day time clear aligners, or night time clear aligners. What's the difference?Day time aligners:• 22 hours of wear timeNight time aligners:• 10 continuous hours of wear timeGet 7-days of support and achieve the dream smile you always wanted, and maintain it for life with our affordable day or night time retainer plans. Finally, straighten your smile with affordable clear aligners!
NewSmile (newsmilelife.com) has 708 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Veronica D.
Lou, my impression specialist was very kind and patient, but this kit is surprisingly hard to master! I'd recommend it only if you are on a budget and know what you're doing, but personally, I probably would've gone to an orthodontist to get new retainers/aligners next time.
Response from NewSmileMay 27, 2024
Your 5-star rating has made our team's day, Veronica! We strive to make each interaction special, and your feedback motivates us to keep raising the bar.
Memphis W.
Very fast and easy process
Response from NewSmileMay 21, 2024
We’re honored to be part of your NewSmile™️ glow-up, Memphis.
X X.
Really helpful, lovely impressionists and the communication is always quick.
Response from NewSmileMay 21, 2024
This review just made our day,XX! Thank you for sharing.
Heather
Great service.
Response from NewSmileMay 21, 2024
Thank you for the high star rating!
Bram
Raych was great to correspond with regarding my aligners. Very professional and helpful.
Response from NewSmileMay 15, 2024
This review just made our day, Bram! Thank you for sharing.
Seanna K.
The person helping me was very kind and polite. I struggled with the bottom teeth but everything worked out.
Response from NewSmileMay 15, 2024
How exciting, Seanna! We can’t wait to see that NewSmile™️.
Laura S.
After sending in my impressions and waiting months without hearing anything, I contact them and asked for a refund. They responded by sending me the refund policy. I read it thoroughly and responded stating that I would still like a refund and I understand that the policy states I am entitled to a full refund minus the impression kit and processing fee (totaling around $150). They responded that they would be keeping almost $500 and that it would take up to 6 month. I replied again asking for clarification, as this was not in the policy, and never received a response. I sent more emails and never received a response. I tried calling several times and it's the same thing--an auto message stating they are not available. Meanwhile, they continue to charge my credit card and I've still never received any aligners!! This is FRAUD!
Response from NewSmileMay 3, 2024
Hi Laura, We’re sorry to hear that you had a negative experience with our customer service. We’ll make sure to review your account and address this concern with our team.
Arasely E.
Lou was very sweet and helpful.
Response from NewSmileMay 3, 2024
This review just made our day, Arasely! Thank you for sharing.
