Gabriel A.
DO NOT SIGN UP WITH THIS SERVICE! THEY ARE DISHONEST!
This company scammed me and they will scam you. They charged me $300, lied to me the day after I signed up about their ability to fix my teeth. Three months later, after an unorganized further assessment process they revealed the truth that they could not fix my teeth. I tried to speak to representatives and they made it extremely difficult. Eventually they told me I would get a full refund but it would take a further 3 weeks. Finally, they gave me a refund for further payments I had made, but not my $300. I was going to walk away the day after I signed up and they lied to me and prolonged the process because they knew I would not be able to contest the charge with my credit card 3 months after the charge. This company is full of scammers. They are dishonest. They operate out of Canada, but it appears the actual workers are in an east asian location. DO NOT SIGN UP WITH THEM! Search out an alternative. If you do not, you will eventually be hurt by them!
Response from NewSmileJul 22, 2024
Thank you for your feedback, Gabriel. We’re concerned to hear about your experience thus far and would love to help out. Please email us [email protected] and our team will do our best to make things right.




