NewSmile Reviews | Read Customer Reviews of newsmilelife.com

NewSmileReviews of newsmilelife.com

4.0708 reviews
Salons & Clinics

NewSmile

About NewSmile

NewSmile provides the most value with at-home invisible aligners for teeth straightening. We focus on clear aligners and retainers, providing customers with straighter teeth for up to 75% less cost. Our clear aligners have helped thousands of people gain more smile confidence. Doctor-directed at-home clear aligner & retainer treatment. What you'll get:✓ All of your clear aligners✓ One set of retainers✓ Whitening foam✓ Aligner carry case✓ Chewies to help wear your aligners✓ Clear aligner removal toolGet straighter teeth in only a few months, and do everything without any office visits. Choose between day time clear aligners, or night time clear aligners. What's the difference?Day time aligners:• 22 hours of wear timeNight time aligners:• 10 continuous hours of wear timeGet 7-days of support and achieve the dream smile you always wanted, and maintain it for life with our affordable day or night time retainer plans. Finally, straighten your smile with affordable clear aligners!

NewSmile (newsmilelife.com) has 708 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: newsmilelife.com
Website: newsmilelife.com
Category: Salons & Clinics
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 83% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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NewSmile reviews

708 approved reviews, newest moderated first

Neil C.
Aug 19, 2025
Great service
Great service, especially from Joanna, my New Smile rep. She helped me through several questions and concerns which were resolved to my success. She and the entire New Smile Team made my experience a very positive one. Thank you Joanna and everyone who helped.
Response from NewSmileAug 19, 2025
Thank you Neil for your positive review! We're so glad that Joanna was able to answer your questions. Please don't hestiate to reach out if you have any other questions or concerns :)
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Fernando Ariel D.
Aug 14, 2025
Justin was helpfull in making the…
Justin was helpfull in making the process work
Response from NewSmileAug 14, 2025
Hey Fernando! Thanks so much for your five-star review! We're happy that Justin was able to get you the help you needed. Don't hesitate to reach out if you have any other questions or concerns!
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Christie P.
Aug 12, 2025
Marion was a great help to me.
Marion was a great help to me.
Response from NewSmileAug 13, 2025
Hey Christie! Thanks so much for your positive review! We're happy Marion was able to help you out! Let us know if you have any other questions or concerns, our team is here to help!
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Heather C.
Aug 3, 2025
Great Staff
They've been very helpful and patient with me.
Response from NewSmileAug 4, 2025
Hi Heather! Thanks so much for your kind words! We're glad you're enjoying our services so far :)
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Maho
Aug 1, 2025
Elizabeth responded quickly and kindly.
Elizabeth responded quickly and kindly.
Response from NewSmileAug 1, 2025
Hey Maho, Thanks so much for leaving a 5 star review! Happy to hear Elizabeth got the answers you needed.
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Jasmine D.
Jul 31, 2025
Helpful and quick response
Justin was very helpful and responded to my emails promptly. I am very grateful.
Response from NewSmileJul 31, 2025
Hi Jasmine, Thank you for your kind words! We're glad Justin was able to help you out!
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Cortney
Jul 30, 2025
Outstanding customer service
Marion was super helpful in clarifying my order details and making sure it shipped promptly. Thank you!
Response from NewSmileJul 30, 2025
Hi Cortney! Thank you so much for your positive feedback! We're happy Marion was able to assist you in the best manner possible. Please don't hesitate to reach out if you have any other questions or concerns!
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Stephanie L.
Jul 29, 2025
Thank you Mishaal!!!!
Thank you Mishaal for helping me with the shipping address adjustment. It was sent to a wrong address first, but Mishaal arranged everything for me and i received the aligners! Excited to start the treatment!
Response from NewSmileJul 30, 2025
Hey Stephanie! Thanks so much for your kind words and we're glad Mishaal was able to provide efficient help! Let us know if you have any other questions or concerns, our team is here to help!
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