NewbusinessfilingReviews of newbusinessfiling.org

Response from NewbusinessfilingMay 14, 2026

Thank you for your wonderful review! We’re so glad to hear your request was completed quickly and that our customer service made the process easy and pleasant for you. We understand that phone interactions are not always everyone’s favorite experience, so it means a lot to know our team was able to provide efficient and helpful service. We truly appreciate your feedback and your trust in our team!

Response from NewbusinessfilingMay 14, 2026

We’re sorry to hear that you feel this way. After reviewing our records, we were unable to locate any customer account associated with the name used in this review. Business Filing is a legitimate private filing service that assists business owners with annual reports, business renewals, document preparation, reminder services, and ongoing business support. We are not affiliated with any government agency, and we do not represent ourselves as a Secretary of State office. Our mailed notices are sent to businesses that appear to have upcoming filing deadlines and are intended to provide business owners with the option to either use our professional filing service or file directly with their state on their own. Our mailers clearly disclose that we are a private filing service, identify our company by name, separately disclose both our service fee and the applicable state fee, and provide the direct government filing website for customers who prefer to file independently. Our notices also state that if a filing has already been completed, the recipient should disregard the notice, as mailing and state processing times can overlap. Many business owners choose to use professional filing services like ours for convenience, reminders, filing assistance, and ongoing support, while others prefer to complete filings themselves. We respect both choices and strive to provide transparent communication regarding the services we offer. We also appreciate feedback from all customers and are proud of the experiences voluntarily shared by businesses that have used our services.

Response from NewbusinessfilingMay 14, 2026

We’re sorry to hear about your frustration and appreciate the opportunity to clarify a few points regarding your experience. After reviewing your account, we confirmed that our company successfully completed your annual report filing previously and that you had enrolled in optional renewal services at that time. We also reviewed the communications associated with your account and were unable to locate any message from our company stating that your business would be fined “$500 per day” if you did not file through our link. That statement does not reflect our renewal communications and may have been conflated with communications from another company. Business Filing is an independent professional filing service that assists business owners with annual reports, renewals, document preparation, reminder services, and ongoing business support. We are not affiliated with any government agency, and our communications, website disclosures, service fees, and renewal terms are clearly identified throughout our materials. Business owners are always free to file directly with their state on their own if they prefer. Like many professional service providers, we charge service fees for the convenience, support, processing, reminders, and filing assistance we provide. Some business owners choose to use those services, while others prefer to file independently, and we respect both choices. When you contacted our customer support team in January requesting cancellation of your renewal services, your subscription was canceled promptly by our representative as requested. We also take accusations regarding fake reviews seriously. We are proud of the feedback voluntarily shared by customers who have used our services and strive to provide responsive, professional customer support to every business owner we assist.

Response from NewbusinessfilingMay 14, 2026

We’re sorry to hear that you feel this way. After reviewing our records, we were unable to locate any customer account associated with the name used in this review. Business Filing is a legitimate private filing service that assists business owners with annual reports, business renewals, filing reminders, document preparation, and related support services. We are not affiliated with any government agency, and our communications clearly disclose that we are a private filing service, identify our company information, disclose our service fees separately from state fees, and provide information for businesses that prefer to file directly with their state on their own. Our mailed notices are intended to give business owners the option to use our filing services or disregard the notice if they choose to file independently or have already completed their filing. We understand that professional filing services are not the right choice for every business owner, but we strive to provide transparent communication and responsive customer support for those who choose to use our services.

Response from NewbusinessfilingMay 14, 2026

We’re sorry to hear that you viewed our mailed notice negatively. Business Filing is an independent private filing service that assists business owners with annual reports, renewals, document preparation, reminder services, and related support services. We are not affiliated with any government agency. Our communications clearly identify our company by name, disclose that we are a private filing service, separately disclose both our service fee and the applicable state filing fee, and provide information for businesses that prefer to file directly with the state on their own. Our notices are intended to provide business owners with the option to use our filing services or file independently if they prefer. We also understand that not every business owner wishes to use a professional filing service, and we respect that choice. Based on your review, it does not appear that you used our services, but we appreciate the opportunity to clarify the purpose of our communications for future readers.

Response from NewbusinessfilingMay 14, 2026

We’re sorry to hear that you were dissatisfied with your experience. Business Filing is an independent professional filing service that assists business owners with renewals, filing preparation, reminder services, and related business support. Our services are optional, and business owners may always choose to file directly with their state on their own if they prefer. Our company is not affiliated with any government agency, and our service fees, renewal terms, and disclosures are provided throughout our communications and ordering process prior to purchase. After reviewing your account, we confirmed that you contacted our support team shortly after placing your order requesting cancellation. Your optional renewal services were canceled promptly, your order was refunded in full, and no filing was processed on your behalf. We understand that professional filing services may not be the right choice for every business owner, but we strive to provide transparent communication and responsive customer service for those who choose to use our services.

Response from NewbusinessfilingMay 14, 2026

We’re sorry to hear that you were dissatisfied with your experience. Business Filing is an independent professional filing service that assists business owners with LLC renewals, annual reports, filing preparation, reminder services, and related business support. Our services are optional, and business owners may always choose to file directly with their state on their own if they prefer. Our company is not affiliated with any government agency, and our communications clearly disclose that we are a private filing service. Our service fees and applicable state fees are also disclosed separately throughout our materials and ordering process prior to purchase. After reviewing our records, we confirmed that filing services were completed successfully on your behalf. We understand that some business owners prefer to file independently, while others choose to use professional filing services for convenience and ongoing support, and we respect both choices. We strive to provide transparent communication and responsive customer service for every business owner we assist.

Response from NewbusinessfilingMay 14, 2026

We’re sorry to hear that you were dissatisfied with your experience. Business Filing is an independent professional filing service that assists business owners with renewals, filing preparation, reminder services, and related business support. Our services are optional, and business owners may always choose to file directly with their state on their own if they prefer. Our mailed notices clearly identify our company as a private filing service, disclose our service fees separately from state fees, and provide information for customers who prefer to file directly with their state website instead of using our services. After reviewing your account, we confirmed that you contacted our support team shortly after placing your order requesting cancellation. Your order was canceled promptly and a full refund was issued the same day. We understand that professional filing services may not be the right choice for every business owner, but we strive to provide transparent communication and responsive customer service for those who choose to use our services.