www.newark.comReviews of newark.com

Their website doesn't even work properly. I tried to setup my order and setup a different shipping address from my billing address and it kept trying to set them both to the same address. Their voucher/coupon code system is also messed up. I tried writing them to ask them about the problem but they haven't written back. Got the hint and will stay away from them. Too bad they bought up MCM because their website worked find.

Order held for 2 weeks. I called at Noon because an instock order was not being shipped for two weeks. Placed on hold for over 15 minutes with the excuse "Billing department is an hour behind us." then I was told the problem was I placed the order online. If you are ordering parts and expect delivery on a timely basis you better look elsewhere.

I spoke with Newark prior to placing an order I needed ASAP. The gentleman I spoke with told me the manufacturer had stock and they could ship next day. When my order was still being processed three days later, I tried to cancel. The person I spoke with on Friday said he would need to call the factory before he could cancel the order and I should call back if no one from Newark contacted me. I received an email on Monday stating my order shipped and could not be canceled. However, my order did not ship until Monday.

I sent an order which was to be direct shipped to my customer but billed to me. This company, who happened to have the email of my customer on file, sent them my invoice with my pricing. They destroyed any future business with this customer for this type of product and have undermined any trust that I and my company may have had for them.

Will charge you for expedited delivery, but if you didn't call in- then you will wait over a week for your part. POOR customer service- asked for help 2 per day for a week. Sent my stuff UPS ground after i paid for next day air.

Don't buy from this company!! I placed an order with this company. They promptly sent an acknowledgement with an estimated delivery. When I had not received what I had ordered, I sent them an email and inquired when I would get my order. The email reply came back from customer service that they would not be shipping the order because they don't supply that item. They never communicated this to me until I emailed them. I called Newark.com customer service today to discuss their email reply and was told by customer service that they were no longer valid item numbers in their system and didn't seem to care that they had taken my order had no plans to ship it and never have officially cancelled it! This is a very strange situation. Don't order from this company.

I made a an order with these guys for something that said in stock. I then received a confirmation email stating that I would not receive my product for at least 2 months!!! Are you serious?! I then called and spoke to customer service and told them that was too long. Before I could even ask to cancel my order the customer service rep replied " You want to cancel your order?" As if he knew that I was about to say it. I said yes. He then told me that he'd cancelled my order and that I should receive confirmation for the cancelled item. NO CONFIRMATION. I called today and the customer service rep says "We don't cancel orders." What do you mean you don't cancel orders? Why did your other rep say that he'd cancelled my order? The item won't get shipped out for another Month and a half!!! He didn't care, he didn't try and look at it from my point of view. He didn't try and look into it all. This leads me to believe that they are purposely doing this so that when I send it back they can charge me a bunch of bogus fees for restocking and shipping. Meaning the other guy lied about cancelling my order. No sir! Not happening. Bottom line is, find another company with better and honest customer service and faster shipping. The new company I'm dealing with has already shipped out my stuff.

For the last 4 years I have selected newark as my main electronics supplier. Their customer support is top notch and requisting quotes is really quick and easy. Whenever the iopportunity arises, I recommend their service.