NeuroReviews of neurogum.com

Response from NeuroFeb 5, 2026

Hi William! Thank you so much for taking the time to write this. Seriously, this made our day! We’re so happy to hear that Energy & Focus gum has been giving you that smooth, predictable boost without the coffee rollercoaster. That “clean energy without the jacked feeling” is exactly what we aim for, so it’s awesome to hear it’s working the way it should for you. And chewing one piece for hours? You’re definitely using it like a pro!😄 We really appreciate you coming back for another order and joining the subscription. That kind of support means a lot to us. Even more so that you’ve been telling your friends about it. That’s the highest compliment we could get. Thanks again for the love and for being part of the Neuro community. We’re so glad you found us and that it’s become part of your routine. -Marseille

Response from NeuroJan 28, 2026

Hi Ruben, Thank you for sharing your experience. We understand that the product wasn’t a fit for you. Taste can definitely be personal, and we know it won’t be the same for everyone. We have a return and refund process in place and aim to make it as smooth as possible, so we’re sorry if that wasn’t how it felt in your case. That’s not the experience we want anyone to have. We’d really like to take a closer look and help, but we’re not seeing any order details tied to this review. If you’re open to it, please reply to us here on Trustpilot or reach out at [email protected] with your order number or the email used at checkout. We’d appreciate the chance to help and look forward to hearing from you. -Marseille

Response from NeuroJan 26, 2026

Hi Victor, Thanks for sharing this and we’re really sorry to hear that you've been waiting longer than expected. You’re right, this shouldn’t take that long. We’re checking on your order now to see what happened and will be reaching out to you directly with an update shortly so we can get this resolved. -Frances

Response from NeuroJan 26, 2026

Hi Steve, Thank you so much for sharing this. We’re so glad to hear that the Extra Strength Energy & Focus has helped you feel more awake, focused, and clear without the jitters. Hearing that it’s made a real difference in your day is honestly amazing. We also really appreciate the kind words about our customer support team, that means a lot to us. And thanks for the honest note about delivery as well. We know how important tracking and communication are, and we appreciate you calling that out. Thanks again for the recommendation and for taking the time to write this. We’re really glad you’re part of the Neuro community. -Marseille

Response from NeuroJan 13, 2026

Hey Linamee, Thank you so much for sharing this. It’s always fun to hear how people discover us, especially when it starts with a sample and a bit of curiosity. We’re really glad the peppermint worked well for you and that you noticed a difference when you needed to focus. Finding the right balance alongside coffee is exactly what many people aim for, so it sounds like you’re dialing in what works best for you. Thanks again for the thoughtful feedback and for taking the time to write this. We’re happy Neuro Gum could be part of your routine and appreciate you giving it a shot. -Frances

Response from NeuroJan 9, 2026

Hi there! Thank you so much for sharing this. We really appreciate your honesty, and we’re glad we could meet you with kindness and support when you reached out. We know conversations don’t always start on the easiest note, and we’re just happy we could be helpful when it mattered. If you ever need anything in the future, please don’t hesitate to reach out. We’re always happy to help. -Marseille

Response from NeuroDec 31, 2025

Hi there, Thank you for taking the time to share this, and we’re sorry you had trouble managing your subscription. Being able to manage a subscription online is something we believe should be available to everyone. If something isn’t working as expected, we’d like to take a closer look and understand what went wrong so we can do something about it. To help us do that, could you please share your full name and the email address used when placing the order? You can reply directly to the information request we sent here on Trustpilot, or send those details to us at [email protected]. We’re here to help and want to make sure you’re able to manage your account smoothly. Our goal is to provide as seamless an experience as possible, and we appreciate the opportunity to look into this for you. -Frances

Response from NeuroDec 22, 2025

Hi there! Thank you for taking the time to share your experience and we’re sorry to hear that the taste wasn’t what you expected. Taste can definitely be a personal thing, and while many customers enjoy it, we know it won’t be a match for everyone. We’d really like the chance to help make this right for you. If you’re open to it, please reach out to us directly at [email protected] (or reply to the info request we sent) with your order details so we can look into the best next step for you. We appreciate you giving us a try and sharing your honest feedback, it truly means a lot to us. -Marseille