Looking for a clean boost of energy? Neuro’s patented nootropic blend—featuring caffeine, L-theanine, and brain-boosting B vitamins—is scientifically formulated to enhance focus and mental clarity, delivering smooth, crash-free energy with a refreshing kick. With over half a billion pieces sold, we’re on a mission. A mission to focus on the three things most important to us. Innovation, quality ingredients, and giving back.Learn more at www.neurogum.com
Neuro (neurogum.com) has 197 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Ethel M.
Didn’t help me at all to sleep
Response from NeuroApr 22, 2026
Hi Ethel, We're sorry to hear this wasn't the experience you were hoping for. We'd love to learn more about what you tried and how you were using it so we can actually help. We've sent a request for your order details through Trustpilot, or you're welcome to reach out to us directly at [email protected]. -Marseille
Jessica G.
I am absolutely obsessed with Neuro Gum! I have a lot of health issues and one of the side effects is sleepiness. I am extremely sensitive to caffeine and energy drinks make me ill. The caffeine free peppermint gum rocks my world! I purchase a bag weekly, it's become "how I survive the work week" and it doesn't effect my sleep at all, it is just perfect. I also have a TON of food allergies and the ingredients do not bother me at all! All that being said, I recently ordered a bag that tasted completely different and I was devastated thinking they changed the recipe. I reached out asking if this was the case and Ron from customer service came to my rescue! He assured me it had not changed and offered to remedy the situation immediately. He was beyond friendly, super quick to respond to each email, and went above and beyond. I already was passing out this gum to everyone I met but after my experience with customer service, you have a earned a life long fan! Thanks Ron and Thank you Neuro Gum for being so awesome!! TEN STARS!!
Response from NeuroApr 18, 2026
Hey Jessica! This made our whole team smile. Knowing that Neuro is part of how you power through your work week, especially when so many other options haven't worked for your body is exactly why we do what we do. We're really glad Ron was able to step in and sort things out for you so quickly. We'll make sure he sees this! Reviews like yours mean a lot to the whole team. Thank you for sharing Neuro with everyone around you, for trusting us with something that genuinely matters to your day, and for taking the time to write this out. Ten stars right back at you. We'll keep showing up for you!💗 -Marseille
Toes
Zonde van je geld !!! Kauwgom is smerig en totaal geen effect. Pakketje vandaag ontvangen en totaal niet de moeite waard !! Bespaar jezelf de moeite
Response from NeuroApr 9, 2026
Hi there! Thanks for taking the time to share this. We're sorry to hear the product wasn't what you were hoping for. Taste and texture are really personal, and we know that matters just as much as the functional side. That said, we'd love a chance to make this right or at least learn more about your experience. If you haven't already, feel free to reach out to us directly at [email protected]. We're happy to help figure out the best next step for you. -Marseille
Bobby M.
Ordered after seeing product on Shark Tank. Tried the mints because I wanted more alertness and increase my mental awareness. Can't really tell that it did anything for either of those but could not use an entire mint. The taste was just really bad to me. Was hoping for a positive outcome. Will give them to my wife if she can take the taste otherwise I will just throw the box away.
Response from NeuroApr 6, 2026
Hi Bobby, Thanks for giving us a try after Shark Tank. We appreciate you sharing your experience. Taste is really personal, and we know ours isn't for everyone. On the focus side, the nootropics in our mints tend to work best with consistent use over a few days, so the effect can be subtle at first. That said, we don't want you to feel like it was a miss. We've already reached out through Trustpilot to grab your order details, but you're also welcome to contact us directly at [email protected] and we'll make sure you're taken care of. -Marseille
Ty
Great service and great products! I’ve been using the men’s for over a year now and I have no plans on changing. Great work!
Response from NeuroApr 1, 2026
Hey Ty! Over a year strong and still going! Thanks so much for sticking with us and for taking the time to share this. We'll keep doing our thing so you never have a reason to switch. 🙌 -Frances
Beth
it's always the people behind successful businesses and Neuro is the perfect example. yes, i love, maybe even addicted (in a good way ; )* to their products but without the kind and knowledgeable people, it would just be another product.
Response from NeuroMar 24, 2026
Hey Beth! Thank you for sharing this, it really means a lot. We care a lot about the experience just as much as the product, so hearing that the people behind it stood out to you genuinely means a lot to us. And we’re glad the products have found a place in your routine too.🙂 We’ll be here anytime you need us. -Frances
Christopher B.
False advertising!!
Response from NeuroMar 23, 2026
Hi Christopher, We’re sorry to see this feedback. What you described isn’t the experience we aim to deliver, and we’d like to better understand what led you to feel this way. We’ve reached out to get a bit more detail so we can take a closer look and help. You can reply to our message or contact us at [email protected] and we’ll work to sort this out. -Marseille
Lisa W.
Terrible, practically non existent, customer service. All you will get is a chatbot and an email response. Partners they use for shipping are very slow and do not deliver to the correct address. The entire process had been particularly frustrating. If you want this product DO NOT order directly from this company!! Update...On 3/16 Neurogum gave me a $10 refund and stated that they will replace my shipment. Unfortunately they will not expedite the replacement and will still be using UniUni to deliver it. I'll give it till 3/20 to receive a shipment notification until I call my bank to request a charge back. All I really want is what I ordered in the first place.
Response from NeuroMar 18, 2026
Hi Lisa, We’re really sorry this was your experience. We know how disappointing it is when a delivery doesn’t land the way it should. We took a closer look at your order and want to share a bit more context. It was placed on March 9, shipped the following day, and marked as delivered by the carrier on March 14. The address on file was confirmed as correct, and a delivery photo was also provided. That said, we understand that “delivered” doesn’t always mean it made it into your hands. As soon as your message came through, we responded and worked to make it right by sending a replacement and issuing a partial refund. We also want to mention that while we offer chat and email support, our phone lines are open Monday through Friday from 9:00 AM to 5:00 PM PST if you ever prefer to speak with us directly. We hear your concerns, and we know there’s still room for us to improve. While we did everything we could to help in this case, we understand if the experience still didn’t meet expectations. If there’s anything further we can do, you’re always welcome to reply to your existing email thread and we’ll continue working with you there. -Marseille
