NeobitsReviews of neobits.com

This company is terrible. Their customer service is terribly lacking. I ordered 2 identical products from their website, listed as in stock. When I placed my order the website informed me I would receive the products less than a week from the order date. 2 weeks went by without shipping info. I emailed the company and receive no response. I then called the company and was told the warehouse wasn't picking up their phone and they would get back to me. I then received an email stating the products would be shipped within 3 days of this email. I waited and again, received no tracking info. I had to reach out the the company 2 more tomes to get a response. There was no explaination, just another updated tentative ship date. At this point I informed them to cancel my order and refund my money. I was then sent an email letting me know they contacted their warehouse and requested to cancel the order. I am still waiting on the status of my refund. I say again, this company is terrible. They do not care about their customers what-so-ever. They never once explained the massive hold up, and offered no solutions. They continually ignored my requests for information about my products, and have been very dismissive of my frustration when I specifically ordered from them because the products were said to be in stock. I was not anticipating a 5-6 week turn around when. I was originally informed of 3-5 business days. Do not buy from them.

SCAM!!!!!!!!!!!!! THIS PLACE IS A SCAM DO NOT SEND THEM YOUR MONEY.!!!!!!!!!! YOU WILL NOT RECEIVE WHAT YOU ORDERED AND THEY WILL NOT REFUND YOU. THEIR CUSTOMER SERVICE IS GREAT UNTIL YOU GET YOUR ORDER AND IT'S WRONG THEN THEY WILL HANG UP IN YOUR FACE WHEN YOU CALLED FOR A RETURN

We placed a very urgent order with Neobits, and received terrible customer service, misleading information, slow shipping, no explanation for delays, and no correction for shipping mistakes that Neobits made. Bastian Solutions won't be doing business again with them or consider them as a vendor. Order number NW269398.

I recently ordered an undercounted fridge from this company. I called to confirm availability and shipping and was told the shipping was $79.80. I ordered the fridge and 2 days later received an email saying I now owed $170 more for shipping. TOTAL SCAM. Do not buy from this company they lie. And instead of calling me they just cancelled my order when I questioned the additional $$. DISHONEST, BAD BUSINESS

Fast Shipping, Great Price! This is my second purchase from Neobits for my company and we are very pleased with the pricing, part availability, and speed of shipping.

You have to use Neobits!!

It was great.

I read a lot of complaints about Neo Bits, so had some concerns, but I also read some positive ones, so I gave it a shot. The fact the the price was about 40% less than anyone else played a role in the decision. OK, I actually read the bad reviews after ordering, so I was a bit concerned that it would suddenly be "out of stock". Nope. Items appears to have shipped the next day (or perhaps the following day), and arrived a week later (I am across the country from where it actually shipped from). So was it as fast as amazon 2 day free delivery? Uh, no. But for a 40% discount, for an item that did arrive in the time frame they quoted, I will take it. I will order from them again as well.