Advanced: The Simple Process That Works To Turn Ice Cold Prospects Into Happy Customers (w/ Automated Conversion Funnels & Sequences).
Neil Patel (neilpatel.com) has 620 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Sales & Marketing · Wilmington, Delaware
Excellent
Sales & Marketing · Walnut, California
Excellent
Sales & Marketing · Minneapolis, Minnesota
Excellent
Sales & Marketing · New York, New York
Excellent
620 approved reviews, newest moderated first
Daniel
Best SEO web Site, I had Moz cost too mutch. Neil Patel Is have less option but it's free and it's better in terme UI/UX.
Response from Neil PatelDec 14, 2020
Hi Daniel, We are so grateful for your kind words. Thanks for sharing your review with the community and us. We've long improved and implemented new features. We hope you're enjoying them as well. Still more to come! Have a great day. Sincerely, Ubersuggest Team
Sam
I am leaving two stars just because of Neil Patel and his knowledge and free SEO tools that he shares with people. However, the agency he created to help small and medium-sized businesses is a crap. People who left 1-star reviews are right. They take your money and do not do the job. They seemed to be not knowing what they are doing. I am still fighting to get my money back, filed a report with Amex already. People, just be aware and learn how to do SEO yourself or look for more professional agencies.
Response from Neil PatelJul 15, 2021
Hi, Sam. Thank you for taking the time to share this feedback with us. I'd like to hear from you why your experience didn’t meet your expectations. We would love to talk to you and learn more about what happened. Please reach out to [email protected]. We want to dive into this as soon as possible and this is the fastest way to help you! Looking forward to solving this together. Sarah
Pickett's Mill A.
This was the worst investment in our business we ever made. They took our money $1200 a month x 6mos. We had a call with our account manager. Then he quit and we were left hanging until we chased them down and got a new account manager. We chose some keywords AGAIN to work on and I was pretty excited. All they did was add us to a few registry's. Then they'd create reports about your improvement. Once I looked up the data, I could not figure out how they arrived at those numbers because Search Console and Analytics said otherwise. This was just the rip off I was afraid of.
Response from Neil PatelJul 7, 2021
Hi, Pickett's Mill Armory. Thanks for taking the time to provide us with some feedback. My name is Sarah, I am Chief Customer Officer at NP Digital and I am here to solve this situation together with you. Me and my team will do everything we can to make your experience the best it can be. Please reach out to [email protected]. this is the fastest way for us to help you. Sarah
prasanta V.
Hi Neil, I was randomly looking for the back linking strategy, the tools and other info all over the web. But when I finally landed on to your website, I closed all the other tabs from my screen. Here I got much more than what I was looking for. I am new to SEO and I am preparing myself for the interview and this massive information will be a big help to me. Thanks for sharing your knowledge with us all Cheers!
Response from Neil PatelJul 8, 2021
Hi Prasanta Vijay, thanks for your feedback. We believe that knowledge sharing is fundamental for the transformation of people and companies. That's why we were very happy to read your comment. If we can help you with anything else, let us know! We are more than happy to help. Sarah
Joey B.
I love your podcasts Neil. Here, have some love <3
Response from Neil PatelJul 8, 2021
Hey Joey, we really appreciate you taking the time to write this review and share your experience with the community. We are very happy with your feedback. We are always featuring feedback like yours on our social channels, if you are not already a follower make sure you watch us on Instagram, Facebook, LinkedIn and Twitter! Have an awesome day! Sarah
Kate H.
Neil is a wealth of information about SEO.
Response from Neil PatelJul 8, 2021
Hi Kate, thanks for your feedback. We believe that knowledge sharing is fundamental for the transformation of people and companies. That's why we were very happy to read your comment. If we can help you with anything else, let us know! We are more than happy to help. Sarah
Daneil
I hardly give a bad review.. I hardly give a bad review... but thsi company make a TOO MUCH headache... 1. Their guy from the team, Once we stop subscription from them because we got backlinks... he politely THREATEN us... your backlinks will no longer be available after few months so continue with us... 2. I gave him my personal number by mistake... HE CALL / HE WhatsApp me / he send mails/ he send message and calls in skype ... I didnt get your payment... when you will pay next ?... pay pay pay pay pay pay pay pay pay pay pay pay pay pay pay pay pay pay after every few hours... he assume by self that people will continute.. and once i was paying he send me bulsheet message "Actually my system does not allow me to generate link less than $900."... W---- T- - F ?? He selling Gold / Diamond... what the hell is that ,,, which system wont take less than $900??? I didn't ask anything in free... i pay and they work... why the FK reminders everywhere and every hour?... not a professional company at all... once customer goes.. they threaten... Worst SEO search engine please dont come!
Response from Neil PatelJun 25, 2021
Hi, Daneil. Thank you for taking the time to provide us with some feedback. My name is Sarah, I’m Chief Client Officer at NP Digital and I'm here to make sure we can handle this situation together — but my main purpose is to make sure you're happy. I would like to make sure that we have done everything in our power to make things right. To better resolve your situation - since we will need your personal and business information - we would like to invite you to contact me or any member of our team directly at [email protected] so we can solve this as fast as possible. We would love an opportunity to discuss your experience further with you as it isn't entirely clear for us what happened. We want to make your experience the best it can be — as with more than 5,000 customers around the world, our reputation is built on a high level of service and customer experience. Now is the time to talk and find a way to resolve this in practical and acceptable terms together. Thank you for your trust and we look forward to your direct contact at [email protected] — keep in mind this is our fastest problem solving channel available. Sarah
Jesse H.
Unable to get a reply on any communication raised with Neil Patel
Response from Neil PatelJul 22, 2021
Hi Jesse, thanks for your feedback. We're always looking to improve things around here based on what our customers suggest. That's why your feedback is so important to us. We will circle this message to our account management, product, marketing and sales teams so we can act upon it. If you are already one of our customers, please send us a message to [email protected]. This is the fastest way for us to help you. If you are not yet one of our customers, please contact us at https://www.npaccel.com/ Thanks and have a great day! Sarah Chief Customer Officer at NP Digital