Neil PatelReviews of neilpatel.com

Response from Neil PatelNov 6, 2024

Hi, Amanda I really appreciate your feedback; thanks for taking the time. My name is Sarah, and I'm Chief Client Officer at NP Digital. On behalf of my team, I'm here to make sure we can handle this situation together. I will try everything in my power to get us satisfied. We will need your personal and business information to resolve your situation as soon as possible. For this reason, we would like to invite you to contact me at our fastest problem-solving channel, [email protected]. Once again, thanks for your comment. Every time we receive feedback, positive or negative, we extract from this situation something positive for the future of our company. So, you're helping us to be better. Thank you for your trust, and we look forward to your direct contact soon. Sarah Chief Customer Officer at NP Digital

Response from Neil PatelNov 6, 2024

Hi, Amit I really appreciate your feedback; thanks for taking the time. My name is Sarah, and I'm Chief Client Officer at NP Digital. On behalf of my team, I'm here to make sure we can handle this situation together. I will try everything in my power to get us satisfied. We will need your personal and business information to resolve your situation as soon as possible. For this reason, we would like to invite you to contact me at our fastest problem-solving channel, [email protected]. Once again, thanks for your comment. Every time we receive feedback, positive or negative, we extract from this situation something positive for the future of our company. So, you're helping us to be better. Thank you for your trust, and we look forward to your direct contact soon. Sarah Chief Customer Officer at NP Digital

Response from Neil PatelDec 21, 2022

Thanks for the review, Swapnil! If there's ever anything we can do to help you, please don't hesitate to reach out to us at [email protected]! We're more than happy to help. Thanks and have a great day! Sarah Cugini Chief Customer Officer at NP Digital

Response from Neil PatelOct 22, 2021

Hi Jeremy, thank you for the constructive feedback. We're always looking to improve things around here based on what our customers suggest. That's why your feedback is so important to us. Thanks and have a great day! Sarah Chief Customer Officer at NP Digital

Response from Neil PatelOct 22, 2021

Hi, Larry, Thanks for taking the time to provide us with some feedback. My name is Sarah, I am Chief Customer Officer at NP Digital and I am here to solve this situation together with you. Me and my team will do everything we can to make your experience the best it can be. Please reach out to [email protected], this is the fastest way for us to help you. Sarah Chief Customer Officer at NP Digital

Response from Neil PatelJan 22, 2021

Hi Dean, Thank you for your review. I'm sorry to hear you had a frustrating experience. We really appreciate you bringing this issue forward. We're able to locate that you had successfully contacted our live chat yesterday, and the refund was processed by one of our agents around 10:20 PM PST. Please accept our apologies. If you need anything else, you can reach us out through the live chat or at [email protected]. Sincerely, The Ubersuggest Team [email protected]

Response from Neil PatelDec 11, 2020

Hi Adrian, Thank you for your review. I'm sorry to hear you had a frustrating experience. We really appreciate you bringing this issue forward. We are continually working to make improvements in our tool. Making sure our data is the most accurate as possible is one of them. That's why we recently improved our estimations. You can learn more about it here: https://knowledgebase.neilpatel.com/better-traffic-estimations/. We also have been working on our Knowledge Base as another source to help our users. For example, there you can find our post explaining the process of importing keywords. You're right. It is a bit tricky. Once you read the article, it makes it more clear. We would love to have you back to check the improvements and let us know your thoughts. Please email us directly at [email protected] to arrange that. Thank you, Ubersuggest Team