John S.
Stay away from Neil Patel
We had a 6-month contract with them and got disappointed pretty much right after. Poor dashboard that's not user-friendly, mistakes when delivering our backlinks (50+ DA was missing), seriously?? To arrange a quick call, you have to wait for days... The articles written are generic and mediocre quality. We have worked with several agencies for several years and have been pretty happy with the results. We wanted to try NeilPatel for the name and see what it can offer. Our experience is truly disappointing. We ended up breaking the contract and not paying for the remaining months. If you are looking for an SEO agency, stay away from Neil Patel.
Response from Neil PatelJan 12, 2022
Hi Zara Sara Jhangiryan, I really appreciate your feedback, thanks for taking the time. As you know from our communication this week, I am the Chief Client Officer at NPA. On behalf of my team, I'm here to make sure we can handle this situation together. I will try everything in my power to get us satisfied. To better resolve your situation as soon as possible, we will need your personal and business information. For this reason, we would like to invite you to contact me on our fastest problem solving channel [email protected]. Once again, thanks for your comment. Every time we receive feedback, positive or negative, we extract from this situation something positive for the future of our company. So, you're helping us to be better. Thank you for your trust and we look forward to your direct contact soon. Sarah Chief Client Officer at NP Digital