Scammers, do not trust them with your card details.
Response from Neil PatelSep 11, 2024
Hi, Fahad Ur Rehman Khan
Thanks for taking the time to provide us with some feedback.
My name is Sarah, I am Chief Customer Officer at NP Digital, and I am here to solve this situation together with you.
My team and I will do everything possible to improve your experience. Please reach out to [email protected]. This is the fastest way for us to help you.
Sarah
Chief Customer Officer at NP Digital
KE
Keith
Very helpful and informative
Very helpful and informative. The review was detailed and I clearly know what to expect.
RE
RenegadeAscent
Nothing less than stellar!
I have been a client going on four years now. We initially began with a small SEO scope of work for a side project. We sell outdoor equipment among other things. The site had less than 50 visits per month, no domain authority and under 100 keywords indexed and no online sales when we began in year 1 at the time of engaging Neil's Digital Marketing agency... Now, fast forward, we have more than 20K keywords indexed, over 17K organic unique monthly visitors and are making online sales daily. Year 2, we added CRO (conversion rate optimization), and in year 3 we added EMAIL marketing. Year 4 is utilizing additional content guidance and a major initiative in acquiring high quality contextual based backlinks, which has been a huge success thus far. I knew it was going to be a good experience due to Neil's reputation, but as the title of this review suggests, it's been stellar, cannot recommend Neils team enough (NP Digital). Thank you for everything you've done to help us help ourselves.
NA
Novonto A.
Do not give them your email they will…
Do not give them your email they will keep spamming you even if you unsubscribe from the mailing list. the unsubscribe page is a hoax and does nothing. They are clingy/desperate and you can't get rid off them.
Response from Neil PatelJul 18, 2024
Hi, Novonto Agency
Thanks for taking the time to provide us with some feedback.
My name is Sarah, I am Chief Customer Officer at NP Digital, and I am here to solve this situation together with you.
My team and I will do everything possible to improve your experience. Please reach out to [email protected]. This is the fastest way for us to help you.
Sarah
Chief Customer Officer at NP Digital
SF
Sabber F.
Horrible - Bad service and now they want to sue our company!
Beware! Avoid falling for their TRAP!
After 9 months of working with the NP agency, it became evident that this agency was completely clueless about SEO and Google ads. Our website was hacked due to their practice of outsourcing and giving login access to numerous people. They charge $300 for backlinks that are available online for $15. You might assume that by hiring this agency, you are availing Neil Patel's expertise for your business, but that is far from the truth. The individuals handling your project are likely untrained or have no idea what they are doing. After signing the contract, they barely communicate with you unless you bombard them with emails to get their attention. It's appalling! We terminated our contract with them upon realizing that they failed to adhere to our security guidelines, leading to our website getting hacked. They now threatened to sue us and send us to collections because we legally ended the contract when they repeatedly failed to follow our guidelines.
Response from Neil PatelJul 17, 2024
Hi, Sabber
Thank you for taking the time to provide us with some feedback. My name is Sarah, I'm Chief Client Officer at NP Digital, and I'm here to ensure we can handle this situation together — but my primary purpose is to ensure you're happy.
I want to make sure that we have done everything in our power to make things right.
To better resolve your situation - since we will need your personal and business information - we invite you to contact me or any member of our team directly at [email protected] so we can solve this as quickly as possible.
We would love an opportunity to discuss your experience further with you.
We want to make your experience is the best it can be — with more than 5,000 customers worldwide, our reputation is built on a high level of service and customer experience.
In addition to solving your problem, or at least having a friendly conversation to find a compromise acceptable to both parties (which I'm sure we can), I want to add something here. I want to say: thank you.
Every time we receive feedback, positive or negative, we extract from this situation something positive for the future of our company. So, you're helping us to be better.
Sarah
Chief Customer Officer at NP Digital
MA
Marnie
Good communication and listening to my…
Good communication and listening to my needs
DJ
DJ
HITS
Mark. the strategist, was excellent. He understood our issues and was able to present a tailored solution.
DC
directconnectauto.com
Spencer was great with his presentation…
Spencer was great with his presentation and look forward to working with the entire team .