Established premium gaming and office chair retailer of MAXNOMIC chairs. We sell ergonomic, high quality, reclinable and ajustable chairs. Built to last with a sturdy metal frame, molded foam, pu-leather and heavy duty accessories. Over 10+ years of experience in the gaming chair market. Custom branded chairs available with custom logo and name embroidery. Officially licensed XBOX, ESL, Smite, CSGO, OSU and PUBG chair.
MAXNOMIC® by NEEDforSEAT USA (needforseat.com) has 166 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
needforseat.com
Website
needforseat.com
Category
Office Space & Supplies
Location
Columbus, Ohio
Listed on Five Star Index
2026
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The company replied to 7% of reviews.
Latest
Most recent review: September 2026.
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Shipping was fast! My chair has adjustable lumbar which helps me sit longer without aching.
BE
Ben
Company refuses to honor warranty as retaliation
Ordered their most expensive/large chair
I ordered it with the smallest chair cylinder so the chair wouldn't be too tall
Is it ridiculous how tall the seat is vs the arm rests of the chair
At the highest height the arm rests are too low
They have no lumbar support in the chair and just threw in this pillow that has no magnets or band to hold it in place, and feels like its too thick of a pillow anyways....
Their office chair has some twisting knob that provides lumbar but their more expensive version does not....
The arm rests are also extremely wide on the chair, I tried to flip it over and see if I could screw it in closer to the chair, but the width its already at is the smallest width possible...
The head pillow sits super high because the chair width is massive so you can't pull it down to be a neck pillow, instead its going to sit behind your head....
Not happy with the chair, already regret buying it
I spent 600$ and I am disappointed in the quality and build of their chair
Update-
I measured the chair and it did not match the specifications listed on their website. In multiple categories the measurements were literally incorrect. I reached out for an explanation and asking for a refund. They refused.
Now after the armrest broke within a few months of ownership they refused to honor their warranty as retaliation to me trying to get a refund.
I will be reported this company to the BBB and initiating another chargeback.
Avoid this company at all costs.
Response from MAXNOMIC® by NEEDforSEAT USAAug 15, 2025
We’re very sorry to hear about your disappointment, but we do want to clarify a few points for transparency.
At NEEDforSEAT USA, we are known for making the warranty process simple and hassle-free. In fact, we've honored multiple warranty claims for this customer for past orders even outside of the warranty period. Our team has always provided replacement parts promptly and without hesitation.
All product dimensions and features are clearly listed on our website, and we also offer a 30-day hassle-free return policy for any customer who feels a chair isn’t the right fit. Unfortunately, in this case, a return was never requested. Instead, a chargeback was initiated. For the sake of professionalism, we won’t share details here, but institutions reviewing the case have already made decisions based on the evidence presented and ruled in our favor.
We’d like to emphasize that we never retaliate against customers. Our policies are applied equally to everyone, and we always stand by our commitment to honor valid warranty and return claims. Our thousands of satisfied customers and our long-standing reputation for customer service can attest to this.
We take feedback seriously, and while this review does not reflect the experience of the vast majority of our customers, it reinforces why we remain committed to clear policies, high-quality products, and excellent support.
GJ
Glen J.
Maxnomic has been amazing
Maxnomic has been amazing. Customer service, speed of delivery and most of all the quality of their products. We have ordered 10+ chairs with no issues. We will continue to choose Maxnomic for our customer business chairs. Thank you.
JO
Jo
Item ordered and shipped in a timely…
Item ordered and shipped in a timely manner
TL
Tom L.
Easy Shopping and Good Product
Purchased a replacement cylinder for my almost ten year old Maxnomic chair. It got here super quickly and the chair feels new again!
LG
Lou G.
All representatives were very helpful
All representatives were very helpful! Jimmy was kind enough to send me pictures of the available seat backs which made ordering very easy. Thank You!
JM
John M.
Quality Chair Quick Turnaround
This is my second time ordering customized embroidered chairs directly from maxnomic, the chairs by themselves are definitely worth it and I was amazed how quickly they were able to get the embroidery work done for a last minute order leaving the continental US
