MAXNOMIC® by NEEDforSEAT USAReviews of needforseat.com

The replacement part recommended is not compatible with the chair. A bit of a time and money sink.

I've bought 2 other maxnomic chairs before this one. Both were extremely comfortable and well made. In the past year and a half they changed the foam formula, it's now significantly stiffer. So much that sitting on the chair with my feet flat on the ground feels like I'm sitting on a slightly soft wooden chair. The front edge puts pressure on the underside of my thighs and after 2 hours there is discomfort. After that it just turns to literal pain that takes a longer amount of time to fade away. I even tried lowering the chair so that my legs wouldnt put as much weight on the foam, that actually decreased the ergonomics because I had to literally reach up to use my computer, and it didn't help much anyways. I inquired about this change and got told people wanted stiffer foam for better ergonomics. But I can't see how anyone would prefer to sit on this. Quality besides the hard foam is good. Value for money is poor. I have sat in more comfortable seats that cost half as much. This would be 1 Star but the response and courtesy of the rep involved was helpful, even if it wasn't the answer I wanted to hear.

I'm probably done with Maxnomic anything. I wanted to go higher end with my gaming chair and got one of their XL Series chairs. The quality was miles better than what I had before, that's not the issue. I was warned that their customer service can be a little weak when it came to product issues, and my experience was just that. When my spring cylinder started failing I ordered a new one but could not for the life of me get the old one off, even following the video directions on their YouTube page. When I contacted customer support they recommended using a hammer instead of a mallet, which damaged the cylinder, base and tilt mechanism and also did not solve the problem. Not being able to use my chair, I then ordered a new base, wheels, and tilt mechanism and what I got was a box with loose wheels and tilt mechanism sliding around and scratching and denting the base. By the time I ordered all these parts I had paid almost as much as I paid for the chair itself and I'd expect a little better packaging. Now I have a functioning chair (for now) with a dented and scratched to hell base that I can't believe I spent all that money on. Going to ride this chair until the wheels fall of and then go with someone else next time.