NebrooReviews of nebroo.com

I bought a Nebroo hearing-aid for my wife and it didn't work for her. So, I contacted Nebroo for a refund. Nerf from customer service emailed me back suggesting that I should try a free upgrade. I told Nerf I will have my wife try and if it worked out than I don't need to return. When I received the upgrade and my tried out and I was surprised it worked beautifully for her. I’m so happy with Nerf's customer service.

After reading some of the reviews I can only speak for myself. I ordered a pair of hearing aids. The one for the right ear worked for a day or so and it just stopped. I contacted the company and they started taking care of the issue right then. They told me what I needed to do to make it right . The lady I spoke with was Gail. When I did what they ask for I sent them the picture on an attachment and they contacted me in a few hours and said the replacement was on its way. Over time I've bought a lot of things on line and had many things that didn't work right or was damaged. Honestly, I've never had any of those times when things went so smooth. There was no fussing, no attitude issues, just making things right and getting things done. With that being said, I will honestly have to give them a thank you and a very good review.

I really appreciate the company’s customer service. They were friendly, helpful, and answered all my questions. Although I decided not to keep their hearing aids I think their company is great.

Shyra is awesome and really demonstrated that Nebroo is a great company and attentive to their customers!

Except for the 1 1/2 hour hold on the phone, when I was connected, the person on the phone was very helpful. The hearing aids I had ordered, had one ear which didn’t work well. They are sending out a new pair at no additional cost. I am very satisfied. Thank you NEBROO.

I purchased my Nebroo aids a good while ago and continued to wear my 9 year old aids that I paid $6600 for. My old aids have apparently bit the dust and I am now wearing my Nebroo ones. They are GREAT and are actually much better than my old ones. Everything is so clear, it's like I'm not even wearing aids. I now have my normal hearing back.

Got them for my mom she actually really likes them. Great price to.

I ordered my custom Bluetooth hearing aids that would enable me to use an app on my phone and when my hearing aids arrived within one week, they were the incorrect model. I notified Nebroo right away, and they immediately replied and said that they were going to send me the actual Bluetooth hearing aids that I had ordered and that I could keep the other hearing aids as a gift to donate to charity instead of returning them back. This is the type of business that I enjoy working with. Sometimes it's very speculative when you order stuff off of Facebook advertising but I had heard very good things about this company and I continue to say great things about them... Chip Bowdren, Destin FL