NebrooReviews of nebroo.com

Great customer service if you can get through. I finally did and Brenda was fantastic. I purchased the in the ear mode but the set was too big for my ear opening. I am waiting to get the behind the ear ones to try them out. My current prescription is aging out hence wanted to try a new company.

I was in the market for a new hearing aid to replace my current hearing which had broken. Having explored the features and options offered I chose the Pro 3.0 and placed an order. After doing so, I viewed a Video showing the advanced features of the Infinity model. I received the email confirming my order for the Pro 3.0 model. Having decided I would prefer the Infiniry Model, I immediately called customer service and spoke to Brenda. I explained my desire to obtain the Infinity model. Brenda advised shipping would halt the shipment of the 3.0 model, and change the Order to the infinity. As the Infinity model was more expensive than the 3.0 model. Brenda was able to apply what I had already paid for the 3.0 model to the purchase of the Infinity Model. She then advised, once the order was finalize the Nebroo Infinity Model would be shipped to me. My experience with Nebroo’s Customer Support was exceptional.

I encountered a situation one of the hearing aids didn't meet the extent of full volume and they were replaced in remarkable time.

My initial issue with Nebroo was not being able to reach them when I had a product. After my first review I was contacted by Maryanne. She was sincerely interested in my observations and feedback. Not only did she take notes she restated them and provided solutions. Having been in business my entire adult life, I appreciated her commitment to the company she represents. My initial review was based on my service experience and not the product. Since my concerns were resolved It is very easy to justify a 5 rating.

I want to thank Travis for his remarkable custom service. He showed his genuine concern in assisting me. He allowed me to explain my complaint and offered to make the matter right. That is good service in my opinion. Good product despite a minor problem with connection to base. The price is very affordable in getting the job done. I hope in the future they will expand the colors to match various skin tones. Try Nebroo hearing aids to see if it works for you

I have small ear canals the customer service was great and cooperative - very helpful with my needs and choosing smaller ear domes for my ears. I am a first time wearer for hearing aids. They have definitely made a difference in my hearing. Im glad I chose this option over paying thousands at a doctor's office-

I love the Xfinity hearing Aids. Their is 4 situation settings, it does help depending if it a quiet or restaurant setting! They are comfortable to wear! Unique design.

I have prescription hearing aids that cost a lot but they still just arent quite right so I thought I’d give the nebroo a try. The clarity is awesome but I couldn’t adjust the loudness to a comfortable level. I reached out to return them and Brenda offered to sent me an upgrade to the infinity for free. If they don’t work then I can still return both pair for a refund. Im hoping the new ones work out. Great customer support with quick and profeuresponse.