NebrooReviews of nebroo.com

Had a wonderful experience with Shyra a Nebroo customer service rep. Very well, spoken and knowledgeable about the process. Her understanding and empathy with my order being stolen from my residence was heartwarming. I so look forward to receiving my new hearing aids Shyra went above and beyond to make sure my satisfaction was achieved. Nebroo is lucky to have such a dedicated employee.

When I ordered the hearing aids from my TV, they said I would get a phone number to call. I did get an email. But when I emailed them, then I got a receipt, and a phone number. But the receipt said they had charged me over $700.00. I thought I was paying $300.00. I also do not like the fishing technique they used for the sale. They were advertizing $100.00 hearing aids, but would not let you go until they made you buy other things, and that process was long and deceptive. So I tried to cancel the order, and waited for a long time then they asked me to leave a message. So far I haven’t received a call back. My advice is don’t do business with Nebroo.

Agent was very helpful and courteous.

I had a very satisfying conversation with your Customer Service Agent named Ella. Ella was a breath of fresh air in my dealings with Customer Services all over the world. She was knowledgeable, polite, pleasant, and patient. She actually guided me through the website, and provided me an answer to every question! Ella should be commended for her interactions with me. I am extremely happy she answered me call!

I placed an order video came on, so I had to call you guys and upgrade my order to the infinity hearing aid. 🦻 Thank you guys for having that video on there so I upgraded and got myself the infinity hearing aids with the app and Bluetooth. I’m on a fixed income and you guys actually worked with me and helped me out so I was able to get hearing aids so I could hear my grandchildren and my wife and my children. I just want to say thank you very much for everything. The lady who helped me on the phone with my order and that was very nice. She knew the product she knew everything. I asked her. You must have a good company because you’re employees seem to be very happy and that’s a good thing thank you very much and have a blessed day.🙏😇✝️🍷

I use may hearing aids for various situations and they work well. I had a problem with them and the customer service is top notch. Problem solved fast and easy. This company is for real. Thank you Nebroo!

It wasn't the help on the call that was so-so, it is just a difficult task trying to change the ear domes. They are so slippery and small! You guys need to come up with a method/tool to aid in this task.

The following is an email I sent to a customer service rep at Nebroo Amanda...I just want to follow-up with you re: the Infinity pair. they are working out very well. no feed back screeching and they work around my live music times. This after trying 4 different hearing aid brands looks like Nebroo is the winner. Thank you very much for all your help and kind understanding. Your customer service is spectacular!