neakasa.comReviews of neakasa.com

Very quick to respond, extremely helpful, could not ask for s better service

We have been using two Neakasa M1 litter machines for two years, and thankfully, we haven’t had any major problems with them. I was surprised to discover that the platform where I purchased them had discontinued selling the product, and I was concerned about the availability of replacement parts. I contacted Neakasa directly for assistance, and I was very pleased with how quickly Serena responded. She was helpful, attentive, and even arranged a complimentary replacement silicone pad for me. This excellent customer service has added another star to my experience with Neakasa. It’s reassuring to know that there is support available when you need it, even after owning the machines for two years. Thank you, Serena, and the Neakasa team, for your wonderful service!

I have an M1 litter box and my cats love it. It’s been great and has made life so much easier. No more scooping kitty litter as this does it for you and simply remove the bag and replace. I did have an issue with a faulty sensor. But Serena from the support team was quick to have a solution and sent replacement parts even though my warranty had just expired. Great customer service.

Deze mensen gaan "the extra mile": ze zorgen ervoor dat ik die vroeger iedereen waarschuwde voor de gebrekkige garantie op internetaankopen 180° gedraaid ben........ Zij zijn een voorbeeld van samenwerking met hun klanten om ervoor te zorgen dat ze terugkomen.

Have saved a ton of money grooming our four Chihuahuas with this Neabot Pet Grooming Clipper with vacuum. It is easy to use. Plus results are better than what our groomer charges $75 for! I really like that the attached vacuum whisks away the cut hair before it can make a mess. Buy it - you will not be sorry!

J'ai un Neakasa P2 Pro dont je suis enchanté. C'est pratique efficace et le toilettage de mes chiens est grandement facilité. Le service après-vente est très réactif et assure un suivi très professionnel. Je recommande vivement.

Bin mega begeistert von dem tollen Kundenservice und der schnellen Lösung bei Anfragen oder Problemem. Die M1 funktioniert einwandfrei und wird von unseren 2 Fellnasen super angenommen. Die Streutrommel wische ich täglich feucht aus (dort wo kein Steu liegt) und reinige sie gründlich 1 bis 2x im Monat. Aus diesem Grund habe ich mir eine 2. Streutrommel bestellt, damit die Fellnasen nicht auf das saubere Klo warten müssen (die Trocknung kann schon etwas Zeit in Anspruch nehmen)

I have two big Goldendoodles, so I’ve tried more grooming tools than I care to admit, and the Neakasa S1 Pro has been one of my favorites. With two fluffy dogs, grooming at home is basically a full-time side job, but this system makes it so much easier and a lot less messy. I use it regularly, and it has held up really well for us. Recently, I needed a replacement clipper head and couldn’t find the part online, so I contacted Neakasa support. Serena was wonderful. She responded quickly, sent me a photo to make sure we were talking about the exact part I needed, and made the whole process very easy. It’s one thing to love a product, but it’s even better when the customer service behind it is just as good. Very happy with both.