neakasa.comReviews of neakasa.com

Le M1 Plus derneire generation est un très bon produit. Je n'ai strictement rien à faire, il a aussi le mode chaton dessus. On peut voir le poids de son chat en temps réel. Aucune odeur ne sort et aucun problème pour mon chat. Je mets 4, à voir avec le temps maintenant. Si tous se passe bien je mettrait la note la plus forte

Love this litterbox and my cats love it too. Haven’t had any issues except that sometimes I adjust what’s in the bag and get more into it.

The litter box itself and the app are great. Several years now of used. My cats love it. No smell. The shipping department is absolutely horrible though. So many issues getting replacement parts and bags from them. The litter box though is top notch. Multi cats up to 3 no issues. Sometimes it forgets the cats or switches to kg. And I have to reenter the information. But 9 out 10 for the box. Will definitely buy another if this one ever fails.

I've bought an M1 litterbox and it is a great product. Unfortunately it did stop working after about a month but I immediately contacted the support and they sent me all the new parts right away. The problem was resolved in less than a week and since then it has been working fine. It is a good product and it does what it is supposed to except there are obviously some bugs in there. Luckily their support was extremely quick and efficient with resolving the issue.

This is great for multi-cat use. The app is easy to use. I purchased this because I needed something bigger than my last robot litter box. The top entrance makes for more space for the cat. I have a large, 18lb cat. My only issue is the litter not staying in the box. He flings it out & makes a mess on the floor. The additional step you can purchase with it makes for an easier clean up, saves wasted litter that you can pour right back into the box. The litter box is also very quiet during the cleaning process. It has been 1 week & the waste bin still is not full. There is also no smell. I feel like I am saving a lot of litter compared to the previous robot litter box I was using.

We use the litter box for our multi cat household. I do really like the box and we now have multiple of them in use so I am a repeat customer. The only issue is that if the cats scratch the bottom material you have to get a replacement that is almost always out of stock (buy it just in case if you see it available). We had the first one rip at the bottom but managed to sort of fix it and then after a couple of years (maybe more) it finally died. This box was used A LOT daily by the cats so it is no surprise it eventually died. We replaced it and got a second one so they hopefully lasts longer. The key to not having the bottom tear is to keep the litter at a good level so the cats can’t scratch it so it’s not a problem unless you let it get low often. Lesson learned for us. We have a cat that always climbs in mid-cycle so it is safe because it stops the cleaning cycle so it doesn’t risk hurting them or at least that has been our experience.

I bought Neakasa M 1 in summer 2024 and set it up beside the Litter Robot 3. I was pleasantly surprised that one cat took to it immediately and uses it regularly. I have not had any issues with it after about 6 months. In fact I bought a second one about a month ago but haven’t started it yet because of the mad holiday rush. I am hopeful it too will be accepted and function worry free like the first. I needed a second backup auto litter box bc the LR3 tends to stop working if I go away for even a weekend. I can’t explain it but it has happened two times in two trips in September and October. Even though I have a cat sitter who comes to take care of cats twice a day when I travel she can’t get it unstuck, so 3 cats have to have a manual box backup, Thank you for providing a viable alternative auto litter box!

It's taken some time to get things right. I followed instructions for filling and put too much litter it. The machine dumped almost an entire box of litter. The cats just started using it, but are quite wary of it. Hoping things get better.