neakasa.comReviews of neakasa.com

I have had the Neakasa M1 for almost two years. It works great, my cats love it and prefer it over any other litter box. It also eradicated any unpleasant smells so my apartment smells great again. It is really easy to set up, clean etc. You only really need to do a deep clean once every 6-8 weeks. I did have an issue with the sensors (I’m pretty sure it is only an issue on older models) but support is great, they respond fast and try to find solutions for you. I would definitely recommend the product.

M1 litter robot works very well, very few technical issues, sometimes need to clear sensor, but overall very good, and customer support is outstanding, quick responses and actual solutions! 5/5 recommend

There customer service is great. Got back to us in a timely manner. The m1 litter box we have is great. It's quite. The app works great on your phone. It also stops when it senses a cat. We have multiple cats and two of them are 12 pounds and manecoons and handles all of them just fine. When turned over to change bag because it is full their is no smell if you do not get to it right away. The litter tray is not hard to change. I highly recommend this product.

Product is amazing, delivery is as promised and the litter machine and deodorizer makes visitors question if I even have a cat!

j'avais besoin d'une prise de remplacement pour pouvoir brancher ma litière automatique NEAKASA M1 lite ( un chaton a force de me la mordre me l'avais cassé), j'ai contacté le SAV pour qu'ils m'en vendent une et ils me l'ont offert et expédié gratuitement !!! Merci infiniment pour votre gentillesse, professionnalisme et reactivité .

I purchased 3.of the cat litter disposal units and the cat litter deodorizer and I could not be happier with the products. The litter disposal containers have strong bags and a great design that really holds the odors in. They allow me to quickly clean the boxes as needed and put off running out to the trash bin to one time per day. The cat litter deodorizer packets work really well. We have a multi cat household and use 2 automatic litter boxes and stainless steel boxes. I divide one 2 packs between all litter boxes, litter disposal pails, and the automatic litter box bins. It really doesn't take much of the product to eliminate odors. Neakasa males quality products and provides excellent customer service.

Purchased numerous items from Neakasa, including the Neakasa M1 litter box. It is so easy to assemble and clean. The customer support is excellent.

I’ve been using the Neakasa automatic cat litter box for a while and recently encountered an issue where the main unit stopped working. I reached out to customer support, and they were incredibly responsive. Even though I no longer had my order number for verification, they made an exception and arranged a free replacement with a refurbished unit. I really appreciate the helpful support and the smooth after‑sales experience. Overall, I’m very happy with both the product and Neakasa’s customer service.