NavanNavan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. Whether you’re an executive assistant, finance leader, travel manager, or employee on the go, Navan empowers you to focus on what matters most. Our platform delivers real-time visibility, savings, and control for companies of all sizes. Discover why thousands of businesses trust Navan as their all-in-one travel and expense management solution.👉 Read more customer reviews at www.navan.com/reviews or learn more at www.navan.com.
Navan (navan.com) has 465 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Activities & Tours · Berkeley, California
Excellent
Activities & Tours · San Ramon, California
Excellent
Activities & Tours · Santa Rosa, California
Excellent
Activities & Tours · santa monica, California
Excellent
465 approved reviews, newest moderated first
Tom P.
Platform is intuitive and easy to use. They continue to improve it. Removes friction making business travel feel like booking personal travel. Adam Miller is great.
Response from NavanSep 15, 2026
We're so happy to hear our platform makes business travel feel like personal travel! We appreciate your kind words about our continuous improvements.
Wayne
Very well organized event.
Response from NavanSep 27, 2026
We're so glad to hear that you found the event to be very well organized. We truly appreciate your positive feedback!
Andrew
Navan makes travel and expense so easy. It’s a huge time saver and stress reducer.
Response from NavanSep 15, 2026
We are so happy to hear that our platform has made your travel and expense management easier. We appreciate your positive feedback!
Suki K.
Interface is very intuitive and straightforward. Able to book all my travel needs on the platform. All my award programs, Global Entry and preferences are stored so that ensures my precheck and priorities.
Response from NavanSep 15, 2026
We are so glad to hear that our platform's intuitive interface and comprehensive booking capabilities are meeting your travel needs. It's wonderful to know that the storage of your award programs, Global Entry, and preferences is ensuring a smooth experience with precheck and priorities. Thank you for your positive feedback!
TJ D.
Very intuitive system that’s flexible to company needs and forever changing travel policies! I would recommend
Response from NavanSep 15, 2026
We're so glad our system's flexibility and intuitiveness meet your company's evolving travel needs. We appreciate your recommendation!
WENDY A.
NAVAN is a tech forward leader in travel. Easy to use personally and easy to corporately administer. No need to shop several platforms - all in this one spot!
Response from NavanSep 15, 2026
We're so glad to hear that our platform provides such a streamlined and comprehensive experience for your travel needs. We appreciate you highlighting its ease of use!
TL
Navan is a horrible tool. I don't recommend this to anyone. I'm forced to use it because the company I work for has this as its sole travel booking option. Prices are always higher than what's advertised on Google or the actual airline's website. Seats are available on the airline yet not available on Navan. Trying to get refunds are a pain since they usually require us to go through their Finance team who takes forever to respond. Some customer service reps are good while others aren't. The experience is inconsistent and I always have to mentally prepare myself for disappointment when using this service. I hope we get rid of this platform and use something else. Never had issues like this with other travel agencies. I had to pick a date of my experience but this is all year round.
Shahin K.
Without a doubt the most thoughtfully built and easy to scale TMC I’ve ever used!!
Response from NavanSep 22, 2026
We are so glad you found our TMC thoughtfully built and easy to scale. We appreciate your kind words!