Taking care of the health and happiness of your family is always at the forefront of your mind, and we understand that you don’t have time to search through thousands of stores to buy the items you need the most. You need a way to source high-quality, nutritious, sustainable home and health products without visiting multiple stores or having to settle for second-best, which is where NavaFresh comes in.
NavaFresh USA (navafresh.com) has 434 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
navafresh.com
Website
navafresh.com
Category
Food Production
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 28% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
This site is a scam I’ve been waiting for a response from the costumer service and have not received anything I’ve been waiting days and over a week for my purchase reporting this site to the attorney general / better business bureau PLEASE don’t believe this site it’s a big SCAM I wish I read the reviews on this site before my purchase
Response from NavaFresh USADec 18, 2023
Hi David,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
JA
John A.
It was just what I was looking for
It was just what I was looking for
MI
Michael
Great service and product
Great, quality product! Customer service was always available for questions, and quick to respond.
SC
Shane C.
NEVER deal with this company
NEVER deal with this company. We placed an order that did not arrive. When we checked someone at the company had changed our delivery address without our knowledge. When we asked why, after they said they had delivered to another address, they did not know why, but confirmed that we did not change it. I requested a refund, they refused and said the product would be re-delivered, that was the 4th November, we have not seen any product or been issued any refund. Once we complained they simply no longer responded to us. We have reported the company to Consumer Affairs Victoria. They are a VERY dishonest, unprofessional and deceptive company, they have stolen our money and not supplied any product. We have messaged the Australian Catering Association and informed all members to place Navafresh on a banned list so that no-one orders from them. Be warned this company will NOT refund, even when they do not deliver a product and when they are totally in the wrong. Save your money, do not deal with Navafresh.
RESPONSE TO NAVAFRESH - You were given MANY opportunities to sort this out and you did NOTHING. You say an e-mail was sent, there is NO E-MAIL at all, again more lies. You have been ban listed with the Australian Catering Association and that ban will remain potentially costing you thousands of dollars in orders, until you refund the money you stole from me. Give you another chance, NO, DEFINITELY NOT. Worst company we have ever dealt with, we will NEVER purchase from you again, REFUND MY MONEY.
REPLY TO NAVAFRESH 5TH DECEMBER 2023
5 days have passed STILL NO E-MAIL as you stated, more lies, how is this company even operating? STILL NO PRODUCT, WHERE IS MY REFUND???
REPLY TO NAVAFRESH 13TH DECEMBER 2023
Now the 13th December STILL WAITING for that e-mail that you said you were sending, MORE LIES. No-one has contacted me and I have NOT received a refund. Now leaving feedback on several sites. This company should be closed down they are dishonest, unprofessional and have STOLEN our money and not supplied the product. NEVER DEAL WITH NAVAFRESH UNLESS YOU WANT TO BE RIPPED OFF. REFUND MY MONEY.
UPDATE 21ST DECEMBER STILL NO CONTACT FROM NAVAFRESH. This company is a total and complete disgrace, liars and thieves. No-one has contacted us, we have not been given a refund, they STOLE our money and delivered NO PRODUCT. NEVER DEAL WITH THIS CORRUPT COMPANY.
UPDATE
Now 1st JANUARY 2024 and we still have not had any contact from Navafresh. This company STOLE OUR MONEY, NEVER SUPPLIED THE PRODUCT, CLAIMED TO HAVE SENT AN E-MAIL WHICH WAS A LIE AND HAVE IGNORED MANY REQUESTS FOR A REFUND. A VERY unprofessional company that CANNOT BE TRUSTED. NEVER deal with these thieves and liars.
Response from NavaFresh USADec 1, 2023
Hi Shane,
We acknowledge that your order was delayed due to a slight delay with the courier partner. We have reached out to the courier partner and they received a higher number of orders, which impacted your delivery. We are monitoring the dispatches, to eliminate such errors in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.
Regards,
Swapnil
ER
Eileen R.
Package was mailed from India so allow for transport/clearance.
Packed well. Received within timeframe indicated
DH
David H.
These people are professionals
The experience of ordering the product was convenient and also the follow through with delivery was truly a professional experience