Taking care of the health and happiness of your family is always at the forefront of your mind, and we understand that you don’t have time to search through thousands of stores to buy the items you need the most. You need a way to source high-quality, nutritious, sustainable home and health products without visiting multiple stores or having to settle for second-best, which is where NavaFresh comes in.
NavaFresh USA (navafresh.com) has 434 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
navafresh.com
Website
navafresh.com
Category
Food Production
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 28% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The company is NOT in Ireland even though they use a .ie web address. It's India. I ordered some maraschino cherries supposedly with stems for a very special celebration a month before thinking that was plenty of time for an order INSIDE IRELAND. Took 6 weeks. Missed my son's 21st and I paid way too much for them but wanted to make the cake special and it's a tiny jar of regular cherries, no stems. Very disappointed.
Response from NavaFresh USAJun 13, 2024
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
TF
Tk F.
I got herbal tea from this company 3…
I got herbal tea from this company 3 months ago. Product was fine but expensive as I've since found out. What's more annoying now is I keep getting emails from them saying I've purchased products and they are on the way. I purchased nothing and clicked no links and just redirect Ted my emails from them into my spam folder.
Response from NavaFresh USAJun 10, 2024
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
AI
Ahmed I.
Slow delivery and price is high for the…
Slow delivery and price is high for the quantity. No way 8 dates are worth 35 dollars.
Response from NavaFresh USANov 14, 2023
Hi Ibrahim,
I can completely understand your concern regarding the price. I want to let you know that the price on our website involves various factors like demand and supply, customs charges, quality, etc., which is why our price differs from other local vendors.
Regards,
Swapnil
BR
Bruger
Exposes customer to huge post office bills by nclear VAT handling for EU customers
I've ordered a small Seven Chakra Pyramid here, and got a bill from my post service (21.5 euro for customs processing by the post and 3.5 euro VAT) with a deadline to pay it. It's 2023, and since 2021 every shop, that sends to EU, knows to add the VAT to the price, and pay the VAT using IOSS, and attach IOSS to the parcel, to save the customers from overpriced post service bills. I've asked Navafresh Support if they did it, and if they can provide any evidence, which I could use when talking to post service, but got no reply at all within 2 working days. So I don't know whether Navafresh has paid it or not.
Navafresh could improve their Support latency, and probably even add IOSS information to order confirmation. If they don't use IOSS (I still don't know), they could also implement it in their shop.
Response from NavaFresh USAJun 11, 2023
Dear Customer,
We understand that you were not happy with the process. I would like to inform you that the product is shipped locally if it is available locally. However, if not then the product will be shipped from overseas as we strive to get our customers their desired products to be delivered at any cost. The best part is we absorb the cost of all import duties, which means that our customers are never expected to pay any additional import duties. In a one-off scenario in case Customs/Post charges any additional import duties, we request our customers to share the email/text/payment receipt that is been sent by the customs/Post in regards to the charges to be paid and we will reimburse the amount. We do hope you will give us another chance in the near future.
Regards,
Swapnil
