NavaFresh USAReviews of navafresh.com

I ordered an item in February. By end of March it never arrived. I spend time emailing the company and they said it was on its way. It was apparently coming from India. I live in Singapore and it never arrived. I contacted the company many times. They replied we will give you a 20% gift coupon for the wait. I said, I would not do business with this company. I asked for a refund - ultimately they gave me two choices, I said, I wanted a full refund. There email says it would be in my account 3-5 days. This was April 14th. Not arrived in my bank account. I contacted them again and asked why the money has not arrived in my account after 2+ weeks. They said they would look into. It was discovered it was never transferred as they said it had been. After this they sent me the bank report it was sent immediately after this. Finally the saga was done. However, as my first experience - it is my last. Trust is important more than ever with all the scamming that is happening. If they want to build trust then their systems need to match their words - and not simple AI doing the responding. They have lost my business for the future. Grateful though this was finally resolved and I got my money back.

Scam. They are an Indian company apparently (which is never advertised that their products actually ship from India). The shipment never left India. It has been a month almost and they don't want to refund us

I attempted to place an order on the NavaFresh website on March 14, 2026. During checkout the website clearly displayed a message saying “Payment was not successful.” I therefore assumed the transaction had failed and that no order had been placed. However, I later discovered that €63.21 had been debited from my bank account under the merchant name “NINTHAVENUE.” When I contacted NavaFresh customer service, they confirmed that there is no order in their system, yet the payment was still taken from my card. This situation is extremely concerning: a payment should never be captured if the transaction failed and no order exists. I strongly recommend that customers be very cautious when purchasing from this website, as the payment process appears unreliable and potentially problematic. Update: Following my initial review, NavaFresh has since processed a full refund of €63.21 after confirming that the charge was due to a technical error on their side (payment captured despite the order not being validated). The refund was initiated after follow-ups and is now being processed by the bank. While I appreciate that the issue has been acknowledged and resolved, the initial experience was concerning — being charged without a valid order and having to chase for clarification is not acceptable. I am updating my review to reflect the resolution, but I hope measures are implemented to prevent such situations in the future.

Total scam. Ordered a product weeks ago and all I get are these stupid emails saying they'll check on it. Didn't even get a receipt upon purchase. I don't expect to ever get the product. Should have read the reviews online, but they had an address on their site that said HK (where I live), so I thought it was legit. It's not.

The prices mentioned for the products are totally out of “balance”.. Everything mentioned is around at least 500 NOK?? For example the YOGI tea cost 506 NOK for a box of 16 bags????? The normal price is between 50 - 65 NOK for that box of tea.. So this must be a big error..

My order US-NV#P938133542 was placed in early July. Today is August 17 and it has not been delivered. Do not trust this company. They are NOT reliable.

Order a product and only receive confirmation number . No email stating when product should arrive . Only communication is through chat . warning do not shop with this crack pot company . As I read some these reviews stating efficiency and professionalism is a joke . These reviews have to be fake because I’m certainly not getting efficiency, I can’t get answer from your channel let alone your customer so stop Bs

Your site advertised a door to door delivery. The parcel was sent to the Post office. I do not go to the Post Office after a bad experience outside. This is misrepresentation at the highest level, and had I known I had to collect the parcel from the PO I would never have ordered. I have instructed the Postmaster to return parcel to sender (10 days ago) and await information regarding my refund. A very poor show. I will never order again and have already had my review published on the Internet. You should be ashamed of yourselves for misleading the public in this manner.