Nature Hills NurseryReviews of naturehills.com

Very happy with the condition of the plants when they arrived. They remained healthy after planting and are steadily growing.

Ordered 8 blush knock out roses. Came healthy and all 8 are growing well a few months later

I would not recommend this company. I've been on their mailing list for sometime but never ordered from them. I placed my first order on May 19, 2021. I've regretted the decision to order from them. I ordered a Snowbank Variegated Angel Trumpet. I've received nothing but excuse after excuse for why they've not delivered the plant I ordered. Most recently they misguidedly cited their Weather Policy, for weather in my area. Their weather policy implies weather delays due to weather in the area of the growers where they order their plants. Ironically I received another order from an online nursery this past Friday, July 9th. I will be contacting the BBB to file a complaint. I will also If I don't receive a resolution I'll be contacting the Attorneys General in Nebraska to file a complaint with them. My last response asked for my plant to be shipped this week or provide a refund. If I don't receive either I will contact my Credit Card company and file a fraud complaint. Buyer beware if you choose this company. My order number is 2000238423 ~ Frank Farley

Check BBB BEFORE making a mistake !! Nature Hills Nursery has had 151 BBB complaints in the last 3 years , 85 of them just in the last 12 months!! Don’t make the mistake I made by trusting this company!! My order number with Nature Hills is 2000244757 I placed it on 6/1/21 I spent $4274.12 with the promise from the owner that all the plants would arrive by the end of 3 weeks. While waiting i ordered another $1642.16 on 6/14/21 which they charged my visa and to now I have no confirmation email that the order was even placed, I have emailed ( but it returns that their email doesn’t work) I have called several times and if you hit the option for customer service you get a message that you have to email. The only way to actually speak with someone is to hit the option for a new order. The other sales guy ( they only have the two) keeps promising after I have told him twice what the problems are , that Custumer service will send me an email , it’s been a couple weeks and no email. On the original order there were 28 plants which to date only 5 have arrived, ( it’s been longer than the three weeks) the only tree out of 24 ordered that arrived came droopy and almost dead it may not live, I did send pictures and an email to the owner day it arrived two weeks ago and no call no email from him. During this time on June 2/2021 I placed an order with Fast growing trees the total was $2993.36 for 25 trees which all arrived 4 days later every single one. On June 9 I ordered 14 more trees from Fast growing Trees for $1528.86 and again they all arrived in 4 dats some were duplicate trees that I ordered from Natures Hill nursery that still have not arrived. I have made two more purchases from Fast Growing trees big orders and all have arrived and I’m good condition.

I ordered two of the same trees and they both arrived in the same box. One was perfect, but the other one was ½ the size, lost leaves, and looked like it was ready to die. I sent a picture and was told “as long as it is green”. Sure you can buy ½ dead plants at Lowes, however, they are discounted. I was hesitant to buy plants online, and this is exactly the reason why. I understand each plant is not exact, however, there is a huge contrast between the 2. Lesson learned: It is better to select a plant/tree from your local nursery.

I purchased a tree in April and never received it. They still charged me the 10%fee even though they could not deliver the item I purchased. I have read so many reviews stating this is an awful company and I can agree completely. I just wanted a tree. Not a hassle with a rude company that charges and doesn’t deliver. Then charges you to not deliver.

Received 3 dead plants, were in transit for 10 days, no wonder they died. Bad customer service, will never use them again!

HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I ordered one month ago from this company. I have not rec'd 2 of my plants. I have called them 4 times. They will not return my called. DO NOT ORDER FROM THIS COMPANY.