Coli
Ordered shinseiki pear
Ordered shinseiki pear, it arrived beautiful and it is thriving in my yard. Nature Hills exceeds my expectations every time!

Nature Hills Nursery is America's largest online plant nursery, family-owned and operated since 2001. We sell trees, shrubs, perennials, roses, fruit trees, and ornamental grasses, with more than 3,000 varieties to choose from, and we ship directly to gardeners across the United States.Every plant we sell is nursery-grade, grown to a size that's ready to establish in your landscape. Orders ship on a zone-matched schedule, so your plants arrive when it's safe to put them in the ground where you live. Our Plant Sentry™ system checks each order against state and federal agricultural regulations, which means you'll never receive a plant that can't legally or safely grow in your area.Our Growing & Glowing Guarantee covers every plant for 45 days after delivery. If something goes wrong, you choose the remedy: a replacement, store credit, or a full refund. Most nurseries offer replacements only.In 2025, Nature Hills came under new management and rebuilt how orders move from the nursery to your door. We now work with a smaller group of high-quality growing partners to reduce shipping errors, and we added a dedicated customer support team that answers by email and phone. If anything isn't right with your order, reach out and we'll help you resolve it.We also publish planting guides, care instructions, and buying advice written by people who grow plants for a living. Whether you're planting your first privacy hedge or adding to a mature garden, we'll help you plant with confidence.
Nature Hills Nursery (naturehills.com) has 655 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Excellent
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655 approved reviews, newest moderated first
Coli
Ordered shinseiki pear, it arrived beautiful and it is thriving in my yard. Nature Hills exceeds my expectations every time!
Sean
Great products and service. Very healthy plants upon arrival and they are all thriving in my yard. Over the past 2 years I have ordered numerous perennials and trees, and will be ordering more in the future.
John W.
Got just what they said I would get. Tree is doing well.
NataliaV
I purchased 4 ivory halo dogwoods as a part of a larger order. However, the plants were so poorly packed they fell out from their containers and arrived bare root. Also, the plants seem to be diseased - their leaves are curled and have dark spots on them. I tried to leave this review on naturehills.com, but all new reviews are to be reviewed by their customer support and my review being written 2 weeks ago still didn't appear on the website.
mmcdonold
Ordered a Southern Magnolia - variety Edith Brogue in the spring. It arrived packaged very well, and it is thriving almost 6 months later. Just waiting to winterize it in burlap. The service was excellent.
Karen E.
I ordered 2 Fire Works fountain grass over 3 months ago. I received them a couple of weeks ago and they were in very poor condition. I have been back and forth with Nature Hills Customer service and have not been able get anywhere with them. Horrible customer service! So I just paid over $80.00 for dead plants. DON'T USE this company, shop local.
Lee L.
We ordered a few trees from them to celebrate our anniversary, and it took them more than 3 months to send. Way past the celebration. Upon arrival of the trees, they came cramped in one package, withered and damaged. I reached out to them and sent in pictures and they responded with this. Just unbelievable. Save your money, buy local. "Hello, Thanks for letting us know. It is difficult to see the extent of the damages in the photos provided. Please forward a clear photo of each full plant, in response to this email, and indicate which tree is which. Was the soil still moist at arrival? How did the damage appear to occur? Was there any box damage, or did they come loose within the box during shipment? Thank you for choosing Nature Hills Nursery! Don't waste your time and money. Not worth it!
zhao W.
since we purchase the rose from Nature Hills Nursery, we are so happy ,the plants are so beautiful and they take such good care of them, and they carefully shipping ,then we purchase more and more plants from this Nursery ---roses, fruit tree etc. Thank you very much Nature Hills Nursery. you made our garden very beautiful!