Michael
Plants arrived as requested and as…
Plants arrived as requested and as expected. No problems with the process.

Nature Hills Nursery is America's largest online plant nursery, family-owned and operated since 2001. We sell trees, shrubs, perennials, roses, fruit trees, and ornamental grasses, with more than 3,000 varieties to choose from, and we ship directly to gardeners across the United States.Every plant we sell is nursery-grade, grown to a size that's ready to establish in your landscape. Orders ship on a zone-matched schedule, so your plants arrive when it's safe to put them in the ground where you live. Our Plant Sentry™ system checks each order against state and federal agricultural regulations, which means you'll never receive a plant that can't legally or safely grow in your area.Our Growing & Glowing Guarantee covers every plant for 45 days after delivery. If something goes wrong, you choose the remedy: a replacement, store credit, or a full refund. Most nurseries offer replacements only.In 2025, Nature Hills came under new management and rebuilt how orders move from the nursery to your door. We now work with a smaller group of high-quality growing partners to reduce shipping errors, and we added a dedicated customer support team that answers by email and phone. If anything isn't right with your order, reach out and we'll help you resolve it.We also publish planting guides, care instructions, and buying advice written by people who grow plants for a living. Whether you're planting your first privacy hedge or adding to a mature garden, we'll help you plant with confidence.
Nature Hills Nursery (naturehills.com) has 655 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Home & Garden Services · Lockbourne, Ohio
Excellent
Home & Garden Services · Cincinnati, Ohio
Excellent
Home & Garden Services · Columbus, Ohio
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Home & Garden Services · Tipp City, Ohio
Average
655 approved reviews, newest moderated first
Michael
Plants arrived as requested and as expected. No problems with the process.
d.m.hart
expensive product that arrived in poor condition and died shortly after planting
Liz S.
Both trees and plants arrived in good condition and are thriving. Great feedback from seller. Will order from them again in the spring.
Lily
Very happy with the condition of the plants when they arrived. They remained healthy after planting and are steadily growing.
Lynn L.
Excellent customer service. The trees were healthy and in good condition. They’ve been in the ground almost a year and not a single one (of the almost 40? I put in) has died or struggled. Follow to planting instructions from them and you’ll be very happy with your purchase
Suzi S.
My Purple Pony Plum Tree arrived within a couple of weeks. It was small, which I had expected as per the description. The roots were moist and the tree had leaves on it. I planted it per the instructions. Although it is still very small, it survived the summer. I am hoping it will take off this spring now that it is established.
Andrew M.
It took them forever to ship and when they finally did the plant was so small for what I paid, I thought it was a mistake. Never again.
Steven S.
I’ve had an excellent experience with Nature Hills in the past but not my most recent purchase. I expected live plants but received root stock instead. Completely disappointed and will respond to Nature Hills directly. Advertising was, at the least, misleading.