Natural LifeReviews of naturallife.com

I ordered the Sedona jumpsuit. It's completely sheer and transparent. For the price and material I do not recommend.

For over two years, I've bought all of my clothes from Natural Life, never disappointed. Then everything changed. Clothes are incredibly thin, sizing is inconsistent even between the same two items in different colors. When I reported my concerns to customer svc, I received an email asking me to report my concerns to a different department with a link. Amazing and so disappointed. I loved this store, but won't shop there again 😢

I have been a long time customer but no more. I purchased several pieces from them since February and received a dress a birthday gift in April. Two items have already gotten holes and are tearing the seams due to the poor quality. I was disappointed in natural life’s response when I reached out. First, they were very slow to reply and I had to reach out twice as they did not respond to my first message. Second, they never apologized or took accountability for their item’s quality or issues. They instead said I should reached out within 30 days. They offered a store credit or 15%. Honestly, I do not want to buy anything from them. If I was them I would have been appalled that my items were breaking after mere months. The quality has gone down hill and natural life does not care.

I ordered a dress and some other items recently and loved all the pieces. After washing the dress twice, there are holes in the fabric. The dress was not washed with other clothing that would have damaged it. I am baffled and disappointed because I really liked the dress.

I purchased 2 dresses in my order. They’re both lovely, comfortable summer dresses. One of them, however, has a wildly uneven hem with a difference of 2 inches between one side and the other. I reached out to customer service for help and received a reply that it was being escalated to customer service. I have not received any other response. I wrote a review at their request and shared the same info which yielded a reply that I should email support so they could fix the issue. Honestly, finding the the right avenue to resolve an issue should not be this hard. Hopefully I’ll hear from them but I don’t believe I will give them any more of my money.

I've seen many responses to complaints about this company claiming that negative reviews are often the result of scammers impersonating the business. However, that doesn't explain my experience. I purchased a doormat directly through Natural Life's website, not through social media or a third-party seller. The first order was lost in transit. When I contacted customer service, they offered to send a replacement at no additional cost. Unfortunately, that shipment was also lost. While I ultimately received a refund, the customer service team seemed completely unsurprised, nonchalant, and unapologetic. That reaction left me with the impression that this type of problem is not uncommon. Will not order from Natural Life again.

I have several clothing items I ordered years back and they were decent, not great quality. I just ordered some pants and the fabric was rough and so sheer and thin, I can't wear them in public. Now, I'm having to go through the very difficult process of setting up a return. If they try to charge me shipping, I will go through my credit card company to have that charge reversed, as the expectation is that the item ordered is usable. I will NEVER order from them again!!!

I have ordered several times from them and have never had a problem with customer service or the clothing. There was a scam company that tricked me by adding an s to the name, naturallifes. I ordered from their “sale” because everything was quite a bargain but nothing ever arrived. Shortly afterwards I got an email from Natural Life warning about the look alike scam. I’ve carefully ordered since then and have been very pleased. I wonder if some of these negative reviews are based on the copycat website. Anyway, I love this company and their products, just be careful of fakes.