Natural LifeReviews of naturallife.com

I waited 2 wks for my order going to Canada just to be HANDED OVER to their shipper (Asendia: who also gets horrible reviews I now found out as well)...as the only tracking number I got still kept saying 'info rec'd, waiting for shipment'....never any movement/progress of getting my order to Canada, and after more than 2 wks since placing order, Asendia STILL hasn't even received my order (according to Asendia's email to me telling me this), but the constant back and forth emails with Natural Life customer service just keeps telling me they shipped it (they take zero responsibility if there is some issue with their shipping dept? or shipping company?)....just keep telling the customer to 'give it time' ....so I had to resort to filing a complaint thru Paypal (and also posted complaint on BBB), because their customer service (LIES) is getting me nowhere. I still have to wait for my Paypal claim to end, to find out if I'll get my $85.95 back. This order was a bereavement gift to my older sister who had to deal with the recent death of both my mother and my younger sister, and with my living in Calif. I couldn't be there to help. Up to now I didn't have any issues getting my orders if being shipped from Natural Life either to me or to other friends in the USA i sent gifts to, and so wanted to send something 'happy' to my sister in Canada. Well Natural Life royally not only screwed this up, but now i have to deal with fighting to get my money back (as they are still lying =claiming they sent order out). If my paypal claim resolution ends up siding with them, I will then have to deal with filing a new claim directly thru my credit card co. This HOURS/DAYS of WASTED TIME and AGGRAVATION (while I myself am trying to deal with the loss of my mom and younger sister) is totally UNACCEPTABLE and HARDLY the outcome I expected from a company that touts selling 'happy products' to make your life more positive.....instead all they did was create a hell of an email/claims nightmare for me! I am so done with this company now!

So the clothes I have ordered are really cute , all have been on sale , as I do feel they can be expensive at full price . What I am finding is initially the clothes look colorful and so fun . Then after a few washes they really begin to look rundown. I use very delicate soap to wash my clothes and always wash on cool and delicate , I have even hand washed some items , all start to look worn very quickly. This is disappointing and feel people should know . I would never encourage folks to pay for anything off of their site at full price , sometimes they even offer free shipping , otherwise you have to spend 100 dollars to get free shipping .

I placed a order during one of their big sales. I have never received the products. I've reached out to them multiple times and there's always a response about customs hold ups. It's a scam. This has been going on since August.

now they state CAN'T return final sale!! bunch of crap items is FAR from the size it should be!~ I will NEVER EVER DO BUSINESS WITH THEM AGAIN SAD SO MONEY HUNGRY

I placed my first order with Natural Life of two skirts for an upcoming trip. Accidentally, they shipped me one skirt and one jumpsuit in the same pattern as the second skirt I ordered. I reached out to their customer service and they responded within 2 business days. Not only did they fix the problem, but they even provided priority shipping on the replacement so I would still get it in time for my trip - which was above and beyond. Amazing customer service! On top of that, the quality of what I received is great, fits perfectly, and is exactly as represented on their website. I will definitely be a repeat customer!

I did not receive my order. I've written 2 emails with no response. Do not order from this company. It's a scam!!

It took over nice days for them to even ship out my order! By the time they shipped it out they had to refund me because they didn’t have the items i originally ordered. My first piece of clothing from natural life I bought at goodwill and fell in love with. I spent close to $200 over a week ago and still do not have any clothing. I reached out to them about the shipment and received an AI response. No apology or anything for having to issue me a refund. If they would have shipped my order out a few days after ordering then I would probably have what I ordered. I will see how my order is when I get it but I don’t have any hope that I will even receive it at this point. If I do get my order I will never order again. I do believe I will not get it as the tracking order number doesn’t take me anywhere. I’m going tot I’ve this a few days and if still no response or items I’ll call my bank. This is very frustrating. Also, on their page I don’t believe those are true reviews

Most horrible customer service ever. If you return any item that is defective, they charge you a return shipping fee. Also if you do not receive a package or it's stolen, they only refund you 50% back or they give you a credit. I had opened a dispute after not receiving package then next day it was delivered to me damaged. So i called my credit card company to close the dispute, I then returned the damaged dresses. After 30 days later i still have not received a refund even though I sent them proof from my Credit card account that the dispute is closed and sent them my credit card account showing i was re-charged for the dresses. They have still refused to refund me with an excuse that its the bank holding the funds. What a night mare. I will never ever order from this company again.