Natural LifeReviews of naturallife.com

I just saw a scam “natural life” website on Instagram so I would assume most of these 1 star reviews are from people who were misled and never actually ordered from the real Natural Life app or website. I have purchased about a dozen dresses from natural life through their app and have always received my order within 1-2 weeks. I personally have found their sizing to be consistent especially with their dresses as is their quality. I have never ordered sheets however because they have always been too expensive and usually I shop their sales as far as clothes go. I have gotten numerous compliments every time I wear one of their dresses and I’ve never paid for shipping because I always place an order over $100. As far as customer service goes, I’ve never had to return anything because like I said their sizing in their dresses is consistent for me. I’m almost positive though these bad reviews are from the scam website.

Could not find a place to write a review on their website. I’m sure this is intentional. The sheets are paper thin. No one mentions that in the website. And the touch lamp is worth about 6.00 in my opinion. Does not even work, arrived crammed in a small box with the shade all bent. They try to pack a large order in a small package and it arrives looking like second hand merchandise. Save your money and buy from a more reputable company

I have bought so many things, including clothes from this company. Everything so far has been great quality and everything looks exactly like the pictures. Everyone loves all my Natural Life dresses including me.

I have placed two orders with Natural Life and plan to keep them at the top of my favorites list. I recently ordered 3 dresses. The style, patterns and bright, richness of colors is way beyond my expectations. I couldn’t be happier!

I purchased from this company many times and the quality of the clothing was just ok. I only bought when there was a sale for the most part. However they sent my last purchase to the wrong address and even the billing address was wrong. I called as soon as I saw there was a mistake and they said I must have entered the wrong address. Well when you sign into your account it automatically uploads both your shipping and billing address. The customer service was awful and they didn't take responsibility for any of it. I called and filed a dispute with Pay pal and synchrony bankand I am still waiting for the outcome. Not only am I out close to $300 but I have had to go through all this nonsence. Good customer service is a major determination when purchasing from a company . Natural life"s customer service is awful. I am going to file a fraud claim against them as they clearly had someone put in a wrong address and billing address .

Horrible customer service. Still waiting for an item from 9 days to leave Jacksonville. Tried emailing and calling but it’s like talking to a stone wall. They take zero responsibility for items once they hand them over to the post office. They literally tell you if you never receive it that it is not their fault. They will NOT refund your money but will only give you store credit or ship it again. Of course you will probably still never receive it. If you complain they refer you to the post office or to read legal links on their page. The thing is if this is how you handle customer service ..make it crystal clear in your website instead of referring people to the carrier. State “ it can take 3 weeks or more. If you don’t get the item we will not refund your money “. they don’t do this because they know they will lose business. It’s a shame when a business loses sight of how important customer service is and how quick they can go downhill when they do this to people who trust their money and purchase is going to a company that won’t screw them over. They should be ashamed being sneaky like this to people who try to support them.

I have purchased several of their blankets for myself and my granddaughters. They are absolutely beautiful and so soft! They hold up very well in the washing machine. We really love them!! Shipping was fast! The only reason that I didn't give 5 stars, is that I did buy one dress and the material was thin.

I purchased some of their mix and match sheets and was immediately disappointed when I received them. The sheets are thin and much darker than pictured online. Their excuse was that they use very bright lighting in their studios. I also was disappointed that the sheets were quite a bit cheaper by the time I received them. They would not refund the difference because I used a coupon. Even though the customer service was poor, I love the fun look of the sheets. I wrote a fair review that was never posted. My second email complaint to their customer service, just recently, was about the sheets bleeding onto my brand new mattress pad. They say they respond within 2-3 business days but they seem to be ignoring my second complaint. I took the time to write another review about the sheets, three days later and it’s not posted on their website. This is dishonest and false advertising to only show 4’s and 5’s. I’m very disappointed.