NateraReviews of natera.com

Raine was the best part of my day. Terrific and thoughtful help. We needed to change an email address and the system wouldn’t let us do so due to an issue with the email address also having been used by another patient (husband). Raine did everything to help. Her service, demeanor, knowledge, assistance, everything was all one hopes to receive when calling customer service. You are lucky to have employees who care so much! I’ve been doing my job for 30 years, she’s a gem.

Great awsome explanation

She was on time, friendly and put me at ease during the process.

Jaimie was very friendly and personable. She's an excellent people person. She also explained everything very well and was very pleasant to work with. She is an asset to your company. I only wish all business that had to deal with people and instruct them over the phone we're half as professional and pleasant as her.

Professional and friendly. I appreciate them explaining things to me and being assertive and on time!

Very easy to do and everyone I spoke to were courteous and very helpful. Follow up was awesome

Easy to use. Convenient.

My patient coordinator was Jaimie. She did an outstanding job with explaining everything to me from giving the sample, to submitting it. She seems to be a person who loves her job, and it shows. She's someone we definitely need more of nowadays!