Nassau National CableReviews of nassaunationalcable.com

Ordered a part that was available on their website. Was not in stock. Customer service made it right.

Unethical business practices and gaslighting!! I placed an order May 10 2026. Next day got email from Nassau that Light Fixture is currently out of stock, with a lead time extending until 1 month. Told them please ship all other parts and when light comes in ship at that time. May 12th response from Nassau We will process your order ASAP and update you once order has been dispatched. May 19th heard nothing so I sent an email to them asking about tracking and order status. May 21st response was this!!!!! Due to the weight of the shipment, we are required to ship via LTL freight instead of UPS, Which results in a shipping loss of approximately $250 on this order We are not asking you to cover the full amount, but kindly request an additional $125 to help offset the cost so we can proceed.(Really) NOW I READ THEIR SHIPPING RULES, WEB SITE SAYS over $1000 of wire and cable free ship, I had $1200. I met the criteria. They are holding my order hostage for more money. When you call in ALL phone numbers and directory goes to John C. Pretty sure they are using AI for all email correspondence as its poorly written and makes no sense. Nassau has to be using a out of country management company for orders and quotes because the accent of the guy was poor. Phone calls all answered as HELLO! What company in their right mind treats their customers this way!! After a phone call he has to talk to his boss about this issue and he will get back to me in an hour. REALLY!!!!!!I thought it was a scam!(Its now been 3 hrs-no response) Their company values as per their webpage- Trustworthy, Honesty, Reliable, Passionate, Customer-Centric. (B.S.) SO they would have just sat on this forever if I had not started looking into this and trying to find out what was going on, buyer beware, sketchy business and false advertising. As per their email, sorry we are losing money, we need you to pay more even though its FREE SHIPPING!!! May 22 still no resolution............ The more you dig into this company you will find this occurrence with others. You should distance yourself. High risk, not worth it, spend your time and money elsewhere! This National 5000 company might be doing great in other countries but in the USA its failing its customers at an epic level. Poor customer service equals crappy management. Slowing America 1 shipment at a time! My time and wasted energy to have to source everything again, not including my customers project delayed!

Good prices and fast delivery!

Bought a $4000 spool from them, the documentation is false, cable was rated at half ampacity than stated. Support has no techs on staff, only indian reps who parrot what the documentation says. Followup 6/16 - Got an email from trustpilot saying nassaunationalcable flagged my review for containing harmful or illegal content. Trustpilot looked at it and put the review back up. Now i got an email saying nassau wants my personal info... lol. Their website showing up 1st in search results is a marketing trick, it should be on page 10.

I love I can order just the amount of wire I need.

Great product, arived quickly. Best pricing in the market.

The product came very quickly and we found no damage to the item received. The company seemed very interested their customers and making sure we received the product in good condition. I'd recommend them to others. Lori

Great company that has access to hard to find cables and cords economically. Highly recommended 👍