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Namco Pools Reviews | Read Customer Reviews of namcopool.com

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Hobbies & Crafts
Outdoor Activities
Namco Pools

Namco PoolsReviews of namcopool.com

3.6780 reviews
Outdoor Activities
30 Waterchase Dr, Rocky Hill, Connecticut

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Namco Pools3.6

Reviews780 About Contact

Overall score

3.6 out of 5

Average

Average of 780 reviews

Distribution

5★54%
4★10%
3★5%
2★5%
1★25%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(866) 762-3094
namcopool.com
30 Waterchase DrRocky Hill, CT 06067

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About Namco Pools

Namco Pools is the largest retailer of above ground swimming pools, hot tubs, and patio furniture in the Northeast. Our pool experts specialize in providing professional guidance with the largest selection, availability, priority delivery, and the lowest prices with financing available. Namco’s mission is to bring the best pool, hot tub, and patio ownership experience to families and share our passion for outdoor living products and services. We hope to make a difference within our communities and give our customers an experience that exceeds expectations.

Namco Pools (namcopool.com) has 780 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: namcopool.com
Website: namcopool.com
Category: Outdoor Activities
Location: Rocky Hill, Connecticut
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 30% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Namco Pools reviews

780 approved reviews, newest moderated first

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REBECCA
Apr 28, 2020
Super helpful and provided all the…
Super helpful and provided all the right parts we needed! Thanks everyone!
Report
ROBERT G.
Apr 28, 2020
The loveliest helpful person waited on…
The loveliest helpful person waited on us. Couldn’t have a better experience! I got the pool ladder I needed. Very knowledgeable.
Report
NEIL
Apr 28, 2020
Helpful Store Employee
Bought a winter cover for a 20X40 in ground pool and the clerk was very helpful.
Report
MIKE
Apr 28, 2020
Experience associates
Experience associates, very knowledgeable. I was very happy with the overall service.
Report
JOHN
Apr 28, 2020
We ordered our pool heater online
We ordered our pool heater online. It was delivered very shortly and the sales person was very knowledgeable and helpful
Report
JOSE
Apr 28, 2020
Sean the sales rep helped me and my…
Sean the sales rep helped me and my wife pick out a very nice pool we were very pleased and satisfied with his service thank again recommend this location to any one person looking to buy a pool.
Report
John D B.
Apr 28, 2020
Good customer service
Good customer service. Always have the products I need. However whenever I try to use my loyalty points they say they don't know how many I have or they can't apply it to my balance and that I have to check on line. Why can't they just see how many points I have and apply it to my balance? They also say they expire year over year. So if I don't get them applied, I lose them every year.
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JAMES
Apr 28, 2020
The store employees were fantastic
The store employees were fantastic. They knew their material and were very helpful. The shipping of the items was horrible. We were fed one line after another, after another.
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