Namco PoolsReviews of namcopool.com

You had what I needed, but the cost of shipping was way too high, and I never received a confirmation email. I was left not sure whether or not my order even went through.

Missing hardware. Wasted time

I ordered an 18x33 solar cover. The solar cover is way too big, even though the box said 18x33. It is 36 feet long. I measured it with a tape measure. Disappointed

I ordered a patio table and never got it. I called twice and the person at the Springfield store told me they will get back to me and no one called me back. I brought this item in October at the outdoor furniture sale. The table was not in stock and it was ordered and to be delivered home. I was charged over $1,000.

I had very little contact, I bought a pool but they don’t set it up and I lose my warranty

My original purchase of the same product I ordered a couple of weeks ago was the wrong size solar cover that I had ordered.

I had a terrible experience with getting my pool it was during the pandemic was supposed to be installed by memorial day but didn’t get installed until middle of September plus half of the product I was supposed to get never came

Order delivered and boxes were open on both ends- stuff spilling out of boxes. no packing slips showing parts included or instructions for installing and appears to be missing parts for top of fence. Now need to try to contact someone at store to try to figure out what is missing and how to resolve