Namco PoolsNamco Pools is the largest retailer of above ground swimming pools, hot tubs, and patio furniture in the Northeast. Our pool experts specialize in providing professional guidance with the largest selection, availability, priority delivery, and the lowest prices with financing available. Namco’s mission is to bring the best pool, hot tub, and patio ownership experience to families and share our passion for outdoor living products and services. We hope to make a difference within our communities and give our customers an experience that exceeds expectations.
Namco Pools (namcopool.com) has 780 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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stephen
As someone who has bought countless online products I found your customer service to be BY FAR the worst. There was a mix up with my order and despite countless phone calls to your "customer service line" the 1-2 people that staff that line were never available to answer the phone. If I could get back 10% of the time I was placed on hold I feel the quality of my life would increase 10 fold.
Daniel J.
I ordered a Maui pool liner which was the only one that didn't say out of stock on 6/19/2020. You took my money right out of my account then my wife calls today,6/25/2020, and was told "sorry that's out of stock". If it was out of stock, my money should have never been taken and your website should have noted that. Now because of false hopes my family and I will not be able to enjoy the July 4th weekend as well as the rest of the summer. Thanks for ruining it. Dan Johnson
Cecilia G.
I received a $25 off code the same day I placed an order and when I tried applying it, it kept stating invalid code. Disappointing
Angie
Great pool cover!! The only small issue I had was with the shipping but it was quickly resolved by the CEO. I really appreciated the fact that he took the time to help.
M. P.
Called looking for a pool liner, they said they didn't have any in stock but i could go right on their website and order one. simple easy and quick. thank you!
Maria M.
No one answer my calls or email, no customer services , so disappointed
Patrick M.
Kevin in the Poughkeepsie location knew exactly what I was asking about and exactly what I needed when I called. I was able to order my parts online and I'll have it sometime in the next week or two. Thanks!
yariel D.
Excellent. I only hope to receive the item on time and that it does not happen like the time I bought a pool last year, they said that it arrived in 4 or 5 weeks and 2 months passed and it had not arrived
