NaktoNakto Ebike: Elevating your ride since 2016! From city ebikes to fat tire ebikes, electric trikes, and cargo ebikes, we've got your perfect match. Enjoy free shipping, a one-year warranty, and explore in person at our showroom!Fat Tire Mountain EbikeCity Commuter EbikeCargo EbikeFolding EbikeStep-thru Ebike
Nakto (nakto.com) has 276 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Sara G.
I love Nakto! This company provided me with a much loved bike that I've always wanted. The shipping process was great. I inquired about my shipment once and was promptly answered. This was my first purchase from Nakto and I'd do it again.
Doug H.
I loved the bike but when I had an issue with repairs I didn't receive a call back and felt like they didn't really care to help with my concern.
Response from NaktoApr 29, 2024
Dear Doug Haning We're sorry to hear about your experience. We've reached out to you via the email you provided with your order. If you've changed your email, please contact us at [email protected]. If you prefer a phone call, please reply to the email with a convenient time for us to reach you. Rest assured, we're committed to resolving any issues you may have. Best regards, NAKTO team.
Phil D.
My experience was great you took care of my customer issue in a timely manner. Thanks again.
Wylie, L.
Bikes arrived as scheduled and permitted me to track their arrival. Called for some assistance on assembly and was happy with the customer service. The bikes are amazing and so enjoyable
R C.
Thru no fault of theirs, a New Battery order Shipment arrived in a damaged condition due to rough handling by the carrier FedEx. I Notified Nakto immediately with description and shipping carton & damaged battery case photos. Nakto offered, and refunded a satisfactory reduction of the original price paid for the new battery which was received damaged, and the matter is closed and done with.
Michael W.
Very happy with my charger
Betty
You never answered my question, even after several tries.
Response from NaktoApr 29, 2024
Dear Betty We're sorry to hear about your experience. We've provided instructions on how to replace the battery lock via email, along with a step-by-step video. We believe you'll successfully replace the lock with the help of the video. If you encounter any issues, please continue to contact us. We're here to assist you. Best regards, NAKTO team.
Robert T.
Nakto experience was fantastic I ordered my part for my ebike and it was here on time
