NaktoReviews of nakto.com

Pretty good customer support at least for ordering more parts. I've had an engine for about 3 years now. ITS WONDERFUL!!!

Why the make so hard and difficult to buy items you need.. If i want to buy a 750w motor for a Super Cruiser bike that means I have a Super Cruiser 750w bike, right, But they kept asking all this weird questions and they want to send pictures of my bike so they knew I actually had that bike..... Like what the f....k.... ....anyways

I got personal service when I needed help

Ordering parts was simple do knowledgeable Employees

When I first made the order, a technician asked for me to send in more information about the ebike I had. This information was pertinent to my purchase which I felt was or is the reason I give them a 5. Stopping and thinking about the importance of the information helped with the flow of the purchase. Kudos to the staff at Nakto.

I guess first off they sent the wrong battery when I took pictures of everything. The hub the battery and now I have to wait a whole month. Good thing. My other battery wasn’t going down.

Part was what was needed. Fixed bike fine. The persistent emails wanting feedback, even before the part arrived, is annoying.

I'm very disappointed in the customer service I've received and my issue hasn't been resolved. I returned an item that I paid the shipping cost, I was refunded the cost of the product but they kept shipping fees even though I paid for it..