NaktoReviews of nakto.com

Response from NaktoMay 24, 2024

Dear, Raymond Zemar We understand your concern regarding the cost of the battery replacement for your bike. The battery is indeed one of the most crucial components of an ebike, alongside the motor and controller. Due to their importance and advanced technology, these components can indeed be more costly to replace. Best regards, NAKTO team.

Response from NaktoMay 24, 2024

Dear, Thank you for sharing your feedback with us. We understand your frustration regarding the delivery time of your recent purchase. Please note that your item was shipped from California, while your delivery address is in Florida. The distance between these two locations contributed to the 7-day delivery period. We apologize for any inconvenience caused and appreciate your understanding. Best regards, NAKTO team.

Response from NaktoMay 17, 2024

Dear Gregory Apologies for the inconvenience caused by the damaged wheels and missing baskets due to shipping. We've sent out the replacements. Regret any delay in resolving this and appreciate your patience. For further assistance, reach us at [email protected]. Best regards, NAKTO team.