mywisely.com is listed under Banking & Money.
mywisely.com (mywisely.com) has 256 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Lynda M.
I attempted to use the checks they sent vs the credit card and it was not able to be deposited for no funds. I have been trying for over a month to get my funds that are due to me and I just keep getting the run around. Terrible company, your employees won't get paid.
Melanie Leslie L.
Like other commenters, Customer service was terrible to me. I called in to ask if there was another way for verification to log into my account other than phone number, like an email, and he informed me no. I asked what to do for a solution to log into my account and he rudely said, "thats your choice to not use your number". Like no sir, not that it's YOUR business, but my number is currently off and id like to pay it and get into my account to get things going but I cant because how your system set up is very poor. Wisely can learn from VENMO. Venmo has great customer service. The rep for wisely was very rude and unhelpful and unknowledgeable. Get better staff.
HEADBANGER
This pay card is horrible. Their support team barley speaks English and once when I was calling about my documents to identify me, being rejected a third time, not only did the person I spoke to speak horrible English, but everyone in the background was being loud, laughing and playing grab ass. I asked specifically what is the issue with my documents what am I doing wrong. And like a broken record they started saying what and how needs to be submitted, like they were reading a script. After 4 th rejection I stated I may have to make legal claims. Then a support team member called me two hours later being aggressive and pushy. And the kicker, the error was on their end is what I was told. So for a mistake they made I cannot access my money that's frozen in my account. IF YIUR EMPLOYER OFFERS THIS PAY CARD DO NOT ACCEPT IT OR JUST BURM IT. IT IS NOT WORTH THE HASTLE IF A TRIVIAL MISTAKE HAPPENS, IM GOING ON TWO WEEKS NOW SUBMITTING THE SAME DOCUMENTS RETAKEN
Quinn H.
The reserve network card profiles username matching card numbers
Shonica B.
I've had sent in my social security card, driver's license and W2s. Theses are the documents that they asked for after they freezed my account. After, customer service ask me for utility bill making every excuse to steal my money.. this been going on two weeks and I spoken to 4 supervisor as well. I'm looking forward to suing them at this moment..
Robert J P.
The card is pure hot garbage. Get a real bank account that’s not going to play in your face!
Valentina B.
I have been at wisely member for over 10 years. I disputed a charge on my card and they froze my card without telling me. Then they authorized a convenience check for me went to the bank to cash it and the representative put the wrong last number of the check number on the authorization I could not cash the check so now he is going to take one to two business days to put the funds back into my account I have no way to access my money at all. I asked them to pull the calls and I want someone reprimanded. Twice in a week they've had two agents to mess up my whole account and my livelihood I will be changing card services
Ciano C.
Trash. Terrible customer service.
