mywisely.comReviews of mywisely.com

I have been a customer of Wisely for 10 years because that's what my employer had setup since I didn't have a checking account. I will be getting a checking account w a bank provider that can have answers for their customers unlike your customer support team that has no idea about anything and no help at all because either they dont know how or wasn't properly trained. Wisely is a joke of a company that has very limited and beyond poor customer support!! Former customer, Daniel Tipton

Cards trash can’t link it to anything it’s basically a glorified Walmart prepaid card. Worse service I’ve ever experienced. Hate how many Washington employees are forced by the company to even use this card. It’s nothing but a joke

Terrible customer service. Very rude when asking questions like I'm bothering them for having to do their job. They won't let me close my account and when I ask to do so, they end the call. Is this not illegal??

Had to use this company for work. It's absolutely terrible. They don't transfer same day but will charge you the fee. Then tell you they'll refund the fee in a week when it doesn't transfer same day.. but that doesn't happen. They always blame it on your bank not them even tho I use a real national bank to hold my money. I asked to be transfered to someone higher when I call and I get hung up on. Now I just have $76 missing including the feeb Don't stay with an employer who uses this card. It always hits wisely before it hits your account so just don't bother. The worst card company I've ever been forced to use.

Had money on my card for my purchase and. It was declined I hate these guys.sucks my employer pays me on their paycard

I just signed up for this service through my company to get access to my paycheck 2 days early. My phone number got hacked and I had to change my phone number. Was able to change my phone number on ADP through the website. I called Wisely and I had to submit documents to verify identity and it could take 1-2 business days. Spoke with Miguel (supposed Supervisor) and he said the same thing. Asked to speak to his supervisor. He told me what for? They'll tell you the same thing. I need my money. And I can't transfer it without updating my new number. He said we are financial institution (the only financial institution in the WORLD that requires updating personal documents verifying identity and have it take 2 days to complete) and we don't change our policies just because a customer doesn't like the answer. I asked to speak to his supervisor again and he said I can arrange a callback...in 1-2 business days. Don't know how this company gets anything done. Does it take 1-2 business days to ask for a glass of water or another roll of toilet paper for the bathroom? If a worker has a question does it take 1-2 days to get an answer?? Great perk to get your money a few days later, but their support team is overseas, hard to understand, and RUDE.

They aren’t very good at disputes. Even when I know I could win my money back for services not received, these idiots at wisely still denied me! Just terrible!

a very corrupted company