mywisely.comReviews of mywisely.com

I had to make a call of a complaint for the lack of service I was receiving. Before even speaking to anyone, they managed to make my mood even worse by assigning me to some idiot who barely spoke English, who kept asking me to repeat myself and making the situation way worse.

Wish trustpilot let you give 0 stars. The internet is full of the same complaints about Wisely. They make getting -your- money extremely painful physically, emotionally and financially. Words like scammers and thieves are too mild for Wisely. I haven't been paid in 4 weeks because of their "policies" and no solution is on the horizon. Will it be 8 weeks? 12 weeks? Will I need a lawyer to get my money?

Absolutely the worst banking experience I have ever received! Customer service sat and lied to me at first saying my funds would be available by that evening and then I waited a while extra day and then called back and they said that now it’s the merchants fault, and didn’t even apologize for their own people lying to me two days prior. Then I call the merchant and they told me that they never even charged my account because the transaction was canceled so quickly so then I call back Wisely customer service and at first they blamed the merchant until I told them I had a screen shot if my conversation with the merchants supervisor then she said that well it is the banks policy to hold my funds and then she actually hung up on me right in the middle of a question I was asking. Absolutely the worst!! DO NOT RECOMMEND TO ANYONE!!!

My wisely pay card is a joke they shouldn't we even exist. I messed up put my number in to many times I was intoxicated for the truth. I tried to use it of course it was locked, I called and gave them information they needed my birthday and SSN number now I gotta jump through there questions and photos that tell the the same information.

I don't think there is a worst company than this company. It has the worst customer service ever recorded in human history. They locked my account and now I can't access my funds. Even though I have given them my S.S., date of birth, favorite color they still won't unlock my account.

I don’t even want to give wisely a star. Unfortunately I had to check off one to write my review. Their customer service is very unprofessional unhelpful they denied my disputes. They suck big time. They won’t even change my phone number

It should never cost me money to transfer money my employer requires to go on to the card into my bank. $2 each time. Reading through the terms it says that if you get charged from an ATM that you shouldn't have just call them and they will straighten it out. After an hour on the phone they refunded three of the $6. Avoid this card if you can!

They will apologize to you to you can't take it. They won't refund any ATM transactions fees even if it wasn't you. They are very excellent at not helping. Basically this company is thee worst. I was notified after my funds were taken then they made a bunch of bs promises. My opinion if you have this card cancel it out and move on