MytickettrackerReviews of mytickettracker.com

If I could give zero stars I would. This site is a ripoff 100%. I bought tickets, they never got sent, I called their customer service and never got off hold. I called their customer service and left my phone in after getting put on hold and fell asleep. 7 hours later and I wake up still on hold.

Total scam. Do not use. I purchased tickets on 2/16/21 to a spring training game on 3/28/21 with a promise that the tickets would be e-mailed to me on 3/24/21. Never got the tickets, and I was on hold on their phony number (866-459-9233) for 2 hours (I flew down to Florida from NY to see this game). After the event had passed, they issued a refund after I told them I was going to cancel the charge when I returned home. I never received any explanation. As someone who investigates fraud for a living, I would stay away from this site and use StubHub or Vivid for event tickets. I don't believe this firm ever had any intention of sending tickets and was waiting to see if I would just go away.

I have purchased 6 tickets to the Kenny Chesney concert at Busch Stadium in St. Louis. I paid $1556 for 6 tickets in November 2019 for a June 2020 show. The show was postponed to 2021. In 2021 Kenny Chesney determined to postpone again. There was clear communication through the venue to get your FULL refund from the supplier of the tickets. My Ticket Tracker is REFUSING to give a refund for tickets I do not even have. DO NOT USE THIS COMPANY - IT IS A TOTAL SCAM

This company has swindled many people out of hundreds of dollars. Do not use them! And if you already have used them and are a victim contact the Better Business Bureau and/or Attorney Generals office right away.

Scam, scam, scam!! I bought tickets for a concert for 3 to Red Rock Amphitheater a year ago!! I'd be ok with a reschedule but no. NOTHING!!

This company is bogus. I bought tickets to an event. Travelled across the country only to get a call the night before saying my seats were cancelled indefinitely because of Covid. This is bull. The event still happened. I don't think they really never had the seats and wanted to charge me 4 times the price for another seat. Caller had broken english.

I bought tickets to an event through this company and the event was "postponed indefinitely" due to corona. I asked them for a refund and to cancel the tickets and they said that was against their policy. They said that until the event is cancelled, they can't refund the tickets. I asked them to reconsider this policy during corona because many people need the money more than tickets to an event that may never happen. They very rudely told me to stop bothering them and that they will update me if the event is cancelled. Well, fast forward probably 6 months later and the event is finally cancelled. MyTicketTracker emails me and asks if I would like a cash refund or a voucher worth 120% of the ticket value. Well, I was very busy that day and didn't see the email until the next day. Exactly 24 hours later I get an email saying that the refund option has expired and I can only get a voucher. Well, I go look at the website and the voucher is essentially worthless. There are no decent events scheduled for the next year and the vouchers conveniently expire in a year. I contact support and ask for my refund, as has been promised to me. They tell me they will "try" to get a refund but it will take UP TO 35 DAYS to TRY to get me a refund. This company treats their customers like $h*t. I will NEVER work with MyTicketTracker again, and I am making it my mission to spread the word about how terribly they have treated me. At this point, it's more than the $200 tickets. It's the fact that they are willing to screw over their customers. Disgusting.

This company is a scam. I paid $675 for 2 tickets to The Rolling Stones which has been “postponed”. I have terminal cancer, but was certain I could attend the July 2020 event. Now with the Pandemic I can’t even leave my house. They will not provide the tickets until the concert is rescheduled. So I have paid $675 for nonexistent tickets to a nonexistent concert that even if it does happen I won’t be able to go to, if I’m even alive by then. What kind of company does that???