MytickettrackerReviews of mytickettracker.com

Horrible, no help, no answers via phone or e-mail. T

SORRIEST POS SCUM NO TICKETS DESPITE 1k liars on hold for hours no help whatsoever THIEVES

PI$$ED OFF VERY IMPORTANT!!!!!! Mytickettracker is AKA TICKETSMARTER!!!! PHONE # +18664599233 And # 8662376204 For any other non-refund-related inquiries, please feel free to contact your seller, MyTicketTracker at (866)237-6204 Thank you, TicketSmarter Customer Support 8664599233 ONE IN THE SAME SCAMMERS... I purchased 3 tickets in 2020 for a concert which obviously ended up postphoned twice, which i received a email from ticketsmarter for both postphoned events... STATING EVENT POSTPONED—New Date TBD We’re sorry to inform you that (concert name) has been postponed. This event will still happen at the same venue at a later date. Your tickets will still be valid for the new date and time once the event is rescheduled. Because this event will still take place, no refunds are being issued at this time. If you already have your tickets, please hold onto them. Once a new date is announced, your tickets will be valid for that rescheduled date. If tickets are lost or misplaced it may not be possible to print new ones, or there may be an extra charge if reprinting is possible. You will need these tickets to attend the rescheduled event; treat them like cash. We will update you once additional details are known. You will receive another email once the event is rescheduled to a new date and time. I CHECK THE WEBSITES ALL THE TIME for a new date well it was totally gone, no information about POSTPHONED, CANCELED, NEW DATE.. Finally I called the venue where the concert was set to take place and they told me the event was officially canceled awhile ago and all refunds were sent out if yiur purchased throught them or live nation and i needed to contact who ever i purchased them through. This is how i found out mytickettracker snd ticketsmarter are one in the same. First, the lady stated it stills shows postphoned. Then she stated it needs to be investigated & thats not part of my job, then hung up on me. So i called back.... New lady, stated she has to call the venue herself, ok ill hold Sorry there was no answer... Really, i just spoke to them please hold and i used another phone called then venue they answered right away, i got a direcrt number for the boxoffice, gave it to the lady never heard back. Called venue again and boxoffice stated they did speak. Called back next day from a new phone # New man, gave him my first name and all of a sudden he has all the info... hmmmm He stated its being processed could take up to 90 days for your refund i dont have any nore info on your account... Me... well why 90days Studdering man now.. because we have to get the money from a 2nd broker... just like amazon does. Me... well who is the 2nd broker??? Shuddering fool.... its mytickettracker...thats who you bought your tickets from. ME... OH REALLY AND I JUST CALLED THEIR NUMBER AND YOU ANSWERED SO THAT WOULD SEEM TO ME YOUR MYTICKETTRACKER AND TICKETSMARTER!!!!! I WILL CONTINUE TO CALL THEM DAILY BOTH NUMBERS UNTIL I GET MY MONEY!!! THEY WILL NOT GET AWAY WITH THIS NEXT STEP IF NEED BE IS SMALL CLAIMS COURT!!!!! PLEASE FOLKS CALL THE NUMBERS UP TOP DON'T GIVE U, DO NOT ALLOW THEM TO KEEP YOUR MONEY AND MAKE FOOLS OUT OF HARD WORKING PPL.... FIND ALL REVIEW SITES AND LETS BLAST THEM...

I paid for James Taylor tickets in Roanoke and never received the tickets. Impossible to get anybody on the phone. I looked at their web site and it says my tickets were downloaded and order status is complete. Total BS. These folks are scammers.

No tickets, no answers, just on hold for hours at a time. Ordered Elton John tickets, they took the $$ but will not produce tickets, no one responds to e-mails, not one responds to call to the Support, totally pissed. Worst customer service EVER!

This week I ordered tickets for Alan Cummings in Portland, Maine. I have attempted to contact them via telephone for 3 days. They do not respond to email and they do not pick up the telephone. I was on the phone for hours yesterday and then opted for a call back. They never did. I am on hold again and still no response. I am very disappointed and disgusted.

I would choose zero stars, but not an option. I purchased 7 tickets to Boston Pops at Tanglewood in May for a July 23 concert. Cost was $1000. This was from Ticket Nation. Tickets guaranteed delivery by July 21. We all needed to travel and book hotel rooms that were non cancellable. I got an email that said MTT would deal with fulfillment and that they needed to do an “account surrender”. Huh? And it would be only available 2 hours before concert because of a rolling code. Tanglewood rejected what they sent me. Told me my only recourse was my credit card company. So everyone seemed to know they are a scam except me? A nightmare. They keep asking for more impossible documentation….a letter from Tanglewood as to why they rejected my tickets?! I have lost all my money. How do we stop them?

I made a mistake purchasing tickets from them for Erica Badu. I paid for them with PayPal. I could not retrieve my tickets, I was on hold for hours when I called them. They would email PayPal but not me. PayPal assist me. NEVER AGAIN!!! This place via garbage