Lisa
Charged TWICE as much as ticket price
$131.26 face value showed up as $300.40 charge. No one answers the phone. Tickets come with someone else's name and cc number. Its NOT WORTH IT -DO NOT USE. HORRIBLE LESSON TO LEARN
Mytickettracker is listed under Events & Venues.
Mytickettracker (mytickettracker.com) has 345 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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345 approved reviews, newest moderated first
Lisa
$131.26 face value showed up as $300.40 charge. No one answers the phone. Tickets come with someone else's name and cc number. Its NOT WORTH IT -DO NOT USE. HORRIBLE LESSON TO LEARN
customer
Thought I ordered tickets from venue. When I called venue to ask if I could pick up tickets at the box office instead of downloading to my phone, I was told there were no tickets reserved in my name. I had to order 2 more tickets for an additional $237. Paypal did not refund money. I am now dealing with the credit card company but haven't received credit yet. What a fraudulent company!! Why doesn't Paypal automatically deny claims sent to them? I will file a complaint with the BBB.
Les P.
Easy to reach when buying tickets but not easy when you don't get them. Called, you get told to call another person. You will never reach that other person. Email said e-tickets are received but you won't see them. Emailed the company and said tickets never received. Few days later received the tickets. They have you download an app and tickets placed in a wallet for future use. Few days after tickets arrived in app., checked the wallet and tickets are gone and money gone!
Gary S.
My tickettracker is very very very difficult to contact. I have repeatedly, repeatedly, got a 30 + minute recording and then the opportunity to leave a callback number. I had to contact them because they failed to transmit tickets to Hadestown until about 72 hours prior to the event, even though the tickets were purchased months before. If you have the option, and please try to find others, don't even think of purchasing tickets from them. This enormous headache came with a $125, ironically titled, "convenience fee". After posting my own review, I was horrified to see how many other people have had similar, yet even worse experiences with this company and its aliases. Bottom line: Don't Do Business with them.
GCS
I never received my tickets, impossible to reach via phone and or email.It was highway robbery the price I paid for tickets. Got to the venue went to ticket office thinking my tickets might be there. Tickets had not been paid and my tickets were still available for purchase. Ended up buying two tickets and got much better seats for a LOT less money. My credit card company did not back me up...out of $461.00.
Evelyn M.
Overpriced. They add extra fees and later refuse to refund. The original venue parking was found for $20 and they charged me $72.35 and refuse to refund me. Total ripoff!!!
Tara M.
I was mislead to believe I was buying from the venue. I paid over $450 for tickets. When they arrived, the ticket value was $75. I bought two =$150, meaning they overcharged me by $300. I'm sick over this and will report this group to any resources can find.
Maureen M.
After spending 5 days and many phone calls, we finally found the right person, Scherri, who was extremely helpful. She walked us through many steps both the website and phone to successfully solve our ticket problem. She is an asset to her company with her patience and knowledge to not give up until a solution was found. KUDOS to her!!!!!