Tap ScoreReviews of mytapscore.com

I've tested my water with other labs and this was a totally different experience. The Tap Score report is easy to understand and provides so much more info than any other lab report I've seen. You can compare your results to health guidelines and regulatory limits and other water quality in your state. I'd recommend this to anyone who is wondering what's in their water.

TapScore offers very thorough, independent lab testing of drinking water. I had my city water tested with their Advanced City Water testing service. I had an all-around, outstanding experience. In particular, the customer support team is top-notch. They walked me through my test results, and answered all of my questions.

I liked the reporting interface, which reads well and appears to give a very clear picture of what is in the water tested and what can be done about it. Cons: Upsale of 50% ($100) for advanced spring added a single result about microbial activity which read = "too many to count". No other information was given even after I wrote them to ask why the high premium without any kind of treatment suggestions or details. Accuracy = the fancy report came back with cause of smell focused on Manganese. After adding a high end manganese filter I eventually figured out the actual issue had been an accumulator tank (similar to a problem RV's have). So while the detailed results allowed me to design a filtration system to match the results, they did not end up matching the water system the sample came from. Best guess is swapped results from someone else's sample. Conclusion = I paid almost $300 to then be allowed to built a filtration system for someone else.

The company received my water on July 14th. It's the 21st, and I still do not have results. This is absurd. I cannot order my water treatment system without the results. It shouldn't take this long.

Highly recommend simple lab!! So appreciate the amount of detail put into the water test results! Helped explain some of the health issues going on in our family which I’m so grateful for. Can’t stress enough how important I feel this water testing work is. Simple lab has amazing customer service!! Very quick and super helpful and friendly.

Tap Score provides excellent customer service. They are knowledgeable and never tried to oversell me on anything. The results were in a really understandable format and they never got impatient with my many questions. I have referred all our farm friends to them to get their water tested!

As usual, a great experience with the customer service at gosimplelab.com I had some (a lot of) questions pertaining to my tap water results so I started a chat and Robin went above and beyond in helping me navigate which water filter system was the most adapted to my needs. Patient, thorough and with a sense of humor: the consumate pro.

The process was easy. I did have some questions regarding my results. Robin was very helpful. I strongly recommend their service.