MyStart HealthReviews of mystarthealth.com

I was naive and hopeful ) the TV commercials it might help make a dent on my weightless ... first month sick as a dog ... no results didn't renew in May (no charge) and surprise on June for another surprise for $297.00 no contact no communication no follow up -I did NOT place an order ,DEAR GOD do not give them a credit credit card number - you will lose thousands

I tried to sign up for this but couldn’t finalize questions. They charged my account $222.00 and I never received product. When I contacted them their representative said he understood and would refund and send me an email confirmation. Never received but they made a second charge of $297.00. I contacted my Discover card to appeal but they awarded both payments. I froze my account and blocked this company from future charges. I have been a Discover card holder for over 20 years but very disappointed. Buyer beware! I did reach out to them several times with no results.

This is a scam. Their Tirzepatide concentration is 10mg/ml. The tirzepatide offered through my work is 25mg/ml. Every other legit online pharmacy the concentration is way higher for around the same price. I’ve lost zero weight since starting this. I’m going to be filing a dispute with my bank if they don’t refund me. Go to another company and check the concentration of their vials.

My experience was horrible. I requested my refills as soon as their system allows. Then, they say it will take 7 to 10 business days to arrive. I told them I will miss my medication for 10 days? Still, they said due to internal process change. I asked to cancel and refund the money I paid for the refills I never received. They just ignore me. Never sign up for this company.

I signed up, paid $221.00. Never got the medicine and they never refunded m my money. I want my money!!

I agree with TJ !! I have been ghosted since April. I signed up in the beginning and sent bloodwork results. I haven’t received any response. I haven’t received anything!! I want my $700 back! I’ve emailed and called, they all say we’re investigating. One fellow named Curtis said I should have my pills 2-3 days via FEDX. That was three weeks ago. I am very sad and disappointed with this company. Sharon S.

I wrote a review earlier defending this company last month. Now I have to update what has happened to me. I began this program in mid March. After meeting with a provider and being enrolled, I received the first month's dosage in the mail at my home address. With each division of the company (provider, lab, pharmacy) I clearly stated that I was moving to another state and would need the medication delivered to a new address. The the time came for me to progress to month two, the problems began. I noticed that on the pharmacy portion of my portal information the address still reflected my former address. Customer service is farmed out to a room full of people working in a foreign country. I was passed from one customer service rep to another, none of whom could successfully update my address. When I finally received an appointment with another provider that person told me that she could not see me because I lived in a state where she was not legally able to see me. Further rounds of incompetent customer service reps, having to be delayed in order to see a different provider and STILL no update in my current address led me to very forcefully begin asking for a refund. Finally someone communicated via email and recorded my request for a refund. I was given a partial refund eventually, so I don't have to try to sue them There must be hundreds of these types of online programs because the customer service reps from a different country admitted that they serve hundreds of different companies. All I can say is BUYER BEWARE. And, they are not using the drugs from the US drug companies. They are compounding the medicine themselves from special pharmacies. That may not even be legal.

They took my $700 payment and after my consult they gave me criteria that I must have blood work each time my dosage goes up. I have never had to do blood work tine to move up my semigultide dosage so I requested a full refund and they have totally ignored me ! Do not use this company .. they should explain this up front before they take your money. 😡