Ellen K.
A bad experience turned around in record time! Excellent customer service.
I am editing my review below because the CEO of this company has been incredibly responsive. As soon as he saw the problems I was having he immediately contacted me and made the issue go away and initiated a course of action with medical assistance better than before. More companies should follow this good business practice!!!! I am writing a review because I have been emailing and calling this company for 5 days(of which 1 was Xmas). I ordered semiglutide for the 1st time and received a shipment last week. It was someone else’s trizepetide. I injected a small amount because I didn’t want to wait for the correct meds since it took so long to receive. I’ve been emailing and calling since have received no definitive answers and with no sense of urgency. All I want to know now what the correct dosage is for my profile and I will just use these meds. Or maybe they can overnight the correct medication. I really don’t know but don’t want to wait another week for an answer.
Response from MyStart HealthJan 8, 2026
Hi Ellen, thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. Every review like this helps others searching "is MyStart Health legit" or reading MyStart Health reviews feel confident in taking their next step toward better health.