MyPillowReviews of mypillow.com

A dozen years ago these were great pillows. I purchased two premium pillows over a month ago. They are poor quality pillows with little loft. Even the more loft pillows have little fill and they are HOT to sleep on. Cheap Cheap Cheap. They charged my credit card immediately but I had to call weeks later to find out what the delay was and get them to move it up the list. Still took even longer to arrive. I am incredibly disappointed in these pillows and will never buy from this company again.

Trash company. Ordered products over a month ago. Never received them. Contacted “customer service” a week into that month they said it hadn’t been 10 business days yet so they were still in progress. I wanted to give them the benefit of the doubt and support the company but a month!? Nah, there’s a fine line there I don’t want the pillows that bad. Mike Lindell must be back on crack if he thinks his company is running smoothly. I asked for a full refund on my order and they said they would process it in 7 business days. Like are you serious? Worst customer service ever. Trash company. Buyer Beware: avoid like the plague.

I bought one from Amazon took 5 days to arrive no big deal was really looking forward to it however it seems half of whatever they were to stuff it with was missing just uneven small honestly cant believe they think this is a good pillow if I'm Amazon I wouldn't sell it on their behalf.

I Like their standard original pillow. Unfortunately, a pillow that I ordered on June 24 it is now July 15 is always being prepared for shipment and yet I am still getting emails telling me that if I ordered today the product will be shipped immediately. Calls either go unanswered, interminable holds or the call mysteriously drops mid conversation

The pillows we received hardly had any stuffing/filling in them even after putting them in the dryer. The pillows the Dollar General offer are better than the ones from MyPillow.com. Don't waste your money or time.

It took more than 14 wks to get my pillow. When I got the pillow I had to toss it into the dryer on high for 15 min. I do not like the pillow. It makes my neck worse just like the last one. The last one was the classic and this one is the newer one. Sorry to say but nothing has changed the pillow still sucks. I will not send it back because it's probably going to take forever to get to them and it will try take awhile to get my money back. I will not be buying anymore from this company. Top it off they kept texting me constantly and it is very annoying having your phone going off every ten minutes.

What an awful company! I wish I had read the reviews before ordering. It has been 5 days since I ordered and there is no information about a ship date. No one takes my call after being put on hold. They deserve all of the bad reviews, as they simply do not care.

I ordered 4 extra firm pillows on June 11, 2014 for $92.41. Today is June 26th and the automated recording reports that my order is in process of being prepared for shipping. The order details said 10-14 businesses days. I called earlier this week and was placed on hold for 1-1/2 hours but I hung up. I just talked to a customer service rep who informed me that my order STILL hasn't shipped as of today, June 26, 2025 and that it could be another full week before my order is shipped. I WILL NEVER ORDER FROM THIS COMPANY AGAIN. If I had seen that 1.9 star review, I wouldn't have ordered the pillows. This is a sloppy and horrible way to run a company. It's no wonder that retailers refuse to carry the products. Probably because they can't get them shipped. UPDATE: I finally received my order. However, the pillows are NOT what I ordered. I order standard size with extra loft. The pillows I received (I only opened 1) were not what I ordered. I put one in the dryer and it fluffed up but it was too soft. I returned all 4 and they kept $25.08 of my money. I will never order from this company again. I so wish I had looked at the review score and read the reviews before I ordered. I really feel like I was ripped off.