MyPillowReviews of mypillow.com

I have been buying My Pillow pillows for years and love them! Several years ago we bought the My Pillow mattress topper and that was great as well. We bought a king size bed in May and I ordered a new mattress topper. May 13th to be exact. Shipping said 10-14 days.....It FINALLY arrived today!!! I am very disappointed in the shipping. It is made in America and yet it seems that it "took a slow boat to China" to get it here!

I purchased a My Pillow mattress (Queen Size) Pillow topper. The one that is a little over $400. The first couple weeks of usage, were the same as the $99 mattress. As the weeks passed the higher dollar mattress topper, was sinking in the middle and the layers of foam were lumping up inside the topper. It has been the cause of hip aches and pain. Now my back is hurting from the lack of support. I literally dread going to bed, knowing I will have to deal with back pain, when I get up. Many years ago when I purchased the $99.00 topper, I was thrilled with its quality and comfort. Now I am trying to buy a new mattress and box spring with another company. The economy is no longer a place to find great values. I'm stuck with the expensive, My Pillow Mattress Topper.

I ordered the 6 piece set of My Pillow towels. Advertised as thick, soft and absorbent. They’re not, even after washing before use. They’re so disappointingly thin. Plus the order took so long getting delivered. I would not recommend.

We ordered special pillows for our great grandson. Shipping was supposed to be 10 to 14 business days. We got shipping info on the 14th day that they would be delivered on the 15th day. I called and spoke with Sara to check and was told they would refund the shipping fee and now the updated shipping time would be an additional week. When I tried to ask additional questions, Sara hung up on me. My Pillow should train their customer support people better. We are upset about the delivery time but we are also understanding to a point.

I bought a pillow back in 2020 and it arrived promptly…. But I ordered a pillow 3 weeks ago and it still isn’t here. It took about 2.5 weeks just to ship! And it still hasn’t arrived.

My last set of towels I purchased was not the same grade as before. It was much thinner. Not the same quality as the ones I purchased prior..👎 not a happy camper. Looks like a bait and switch!

I’ve ordered from my pillow several times before and the product is very good, I had company visiting and hoped to get a new fresh order ASAP. I still haven’t got my order after 2 weeks, which is totally unacceptable. I will definitely buy a different, but similar product next time. I would love to give a better review, but it’s bad management to move the product faster. Very disappointed in Buzzards Bay.

Last year we purchased two pairs of the my pillow slippers. Mine get pretty dirty being a mom and taking care of a household so I threw mine in the cold wash. That was it. They shrunk! So if you’re like me and you need things to be clean every once in a while don’t buy these because if they get dirty, they want you to just wipe off the dirt which we all know is unrealistic. Shoe dirt tends to stay permanently unless washed. I feel this was a lot of money wasted as we paid $80 a pair. I know they’re cheaper now and I could just buy a new pair but it’s the principal behind it. Why spend money on a new pair when they’re just gonna get dirty and stay dirty , wiping the dirt off Just doesn’t work!