MyPillowReviews of mypillow.com

This is the worst mattress. It’s not soft, it’s not hard. It’s just poor quality. It’s been over a year. I thought I would get use to it, but I never could. Terrible.

My wife thru Amazon bought 2 my pillows. Pure garbage. Like getting 2 bags of cut up Styrofoam. The only reason she did it was Amazon's great return policy.

I purchased a My Pillow mattress (Queen Size) Pillow topper. The one that is a little over $400. The first couple weeks of usage, were the same as the $99 mattress. As the weeks passed the higher dollar mattress topper, was sinking in the middle and the layers of foam were lumping up inside the topper. It has been the cause of hip aches and pain. Now my back is hurting from the lack of support. I literally dread going to bed, knowing I will have to deal with back pain, when I get up. Many years ago when I purchased the $99.00 topper, I was thrilled with its quality and comfort. Now I am trying to buy a new mattress and box spring with another company. The economy is no longer a place to find great values. I'm stuck with the expensive, My Pillow Mattress Topper.

We have been My Pillow customers for many years. We have their towels, sheets, pillows, and even a dog bed. The quality of the towels especially were absolutely excellent. We use the towels daily and have for the past six or seven years. They have been washed hundreds of times and have never lost their softness and absorbency. I just purchased two new sets of six for the holidays since we have a lot of company coming. The new sets took nearly a month to get here and they are extremely thin. They ARE NOT THE SAME TOWELS. I am beyond disappointed.

I’ve been ordering from mypillow for quite a while and have never had a problem until recently. Ordered in mid October, by mid November my order had still not shipped. I did contact customer service and they did respond quickly and did get my order sent out promptly but I’m not sure why this couldn’t be done from the beginning. I ordered their flannel sheets and although they are well made, very soft and have a beautiful snowflake design on them, no one has a mattress without a pillow top anymore. These are not deep pocket sheets and constantly slip off. I just assumed they would be since all other sheets I’ve bought from mypillow have been. I don’t know if they are sewing the sheets at the factory or they’re buying them somewhere else but I wish they would make them deep pocket. They’d probably be the only ones doing it.

I ordered the 6 piece set of My Pillow towels. Advertised as thick, soft and absorbent. They’re not, even after washing before use. They’re so disappointingly thin. Plus the order took so long getting delivered. I would not recommend.

They try hard despite GIANT bank opposition against them constantly! You should be fighting for them not with the rich giants.

RUN, AND FAST . .from these people. I felt an obligation to do business with My Pillow because of Mike Lindel's support of President Trump. That was a huge mistake. On September 12, I ordered a pillow and some towels. The price of $116 was immediately charged to my credit card. Two and a half weeks later, on October 1st., I received an email from My Pillow that my package had shipped using USPS, and tracking showed that it would be delivered on October 6. On October 6, tracking showed that package had been delivered "to an individual ". That "individual " was not me, and the package was NOT in my box, nor could I find that "individual ". So I called MyPillow customer service to report this and was told that I'd have to wait until the next day before anything could be done, and to call back the next evening. In the meantime, I submitted a report to USPS on Monday evening, and one of USPS representatives called me on Tuesday and said they'd check on this and call me on Wednesday. . .and of course, I never heard from USPS again. So Wednesday evening I called MyPillow customer service again and explained what had happened, and she transferred me to her supervisor. The supervisor came on and started babbling about being out of stock of the pillow I had ordered and would it be OK to substitute a better pillow. I asked her about the lost order and told her I had already waited 3 weeks and just needed a refund. Supervisor tells me that no refund . . .a lost order is just re-shipped. At that point, there were too many questions unanswered. . .too much of a shady transaction. I told the supervisor what she could do with her sloppy business practices and called my credit card company and filed a dispute against the charge. So, save yourself this huge headache . .and run away from this company.